Jennifer O'Connell

Brisbane

Summary

I am a dynamic and customer-focused restaurant waiter with a proven track record at The Palazzo, England, excelling in guest engagement and order accuracy. Recognized for fostering strong relationships with patrons and collaborating effectively with kitchen staff to enhance service quality, ensuring timely and satisfying dining experiences. Committed to maintaining high standards of cleanliness and food safety. Always keeping a positive attitude throughout the shift and always ready to give a helping hand where needed.

Overview

years of professional experience

Certification

Work History

Restaurant Waiter

The Palazzo

09.2022 - 11.2024

Cultivated warm relationships with regular customers.
Answered customers' questions, recommended items, and recorded order information.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Education

GCSE's -

Accrington Academy

United Kingdom

06.2023

Skills

Customer service
Order taking
Cleanliness
Service quality
Problem-solving

Food safety awareness
Guest engagement
Food Runner
Order accuracy