Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Petrie

Upper Pilton,QLD

Overview

20
20
years of professional experience

Work History

Student Learning Support Officer

Tenterfield High School- Department Of Education
04.2021 - 12.2023

- Executing learning intervention programs for literacy and numeracy.

-One on one support. Students with diagnosis such as Fetal Alcohol Spectrum Disease, Learning difficulties, ADHD and Autism.

- Working under the instruction of LAST and classroom teachers in support of curriculum delivery and instruction.

-Assessment/exam support as required

-Supervision of students in playground duty

-Following department policy and procedure

-Attending further education programs as required

-Completion of NEALE Analysis on each new student as required.

-Reporting to head teacher/LAST on student issues as they arise

- Maintain Confidentiality and Privacy

- Assist in Multi categorical class as required.

Customer Adviser / Broker Onboarding Call Centre

NAB
04.2004 - 04.2021

-Running day to day as Officer in Charge of branch including staff, meetings, cash control, audits, sales and conferences as required.

-Customer service including transactions, enquiries, complaints and general assistance.

-Marshalling of cash and cash control. Foreign currency and international transactions

-Liaising with a broad range of colleagues across varies departments

-Building rapport and maintaining ongoing relationships with customers

-Following of bank policies and procedures including reporting procedures for fraud detection and investigations

-Calls to broker introduced customers Australia wide ensuring data is up to date and ensure a smooth transition to nab

-Privacy and confidentiality

Education

Certificate - Crisis Prevention Intervention

NSW Department of Education
Tenterfield, NSW
04.2023

Certificate - Trauma Informed Practice For Learning & Wellbeing

NSW Department of Education
Tenterfield, NSW
04.2022

Certificate 3 - Education Support

TAFE Digital NSW
Online
01.2022

High School Diploma -

Tenterfield High School
Tenterfield, NSW
11.2000

Skills

    -Ability to build rapport with a diverse range of people

    -Empathy and compassion

    -Ability to communicate and work as a team

    -Active Listener

References

Mrs Sarah Brown

Learning and Support Head Teacher

(02) 67361200

0414 851 921


Mr Peter Woodrow

Head Teacher HSIE

(02) 67361200

0400 029 896


Mr Jack Kelly

Branch Manager Bundall NAB

0417 520 668

Timeline

Student Learning Support Officer

Tenterfield High School- Department Of Education
04.2021 - 12.2023

Customer Adviser / Broker Onboarding Call Centre

NAB
04.2004 - 04.2021

Certificate - Crisis Prevention Intervention

NSW Department of Education

Certificate - Trauma Informed Practice For Learning & Wellbeing

NSW Department of Education

Certificate 3 - Education Support

TAFE Digital NSW

High School Diploma -

Tenterfield High School
Jennifer Petrie