Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Availability
Professional Statement
References
Timeline
Generic

JENNIFER QUACH

Summary

  • 15 years’ analytical and business insight experience across various industries (Healthcare, FMCG, E-Commerce)
  • Strong experience in Account Management and Commercial Strategy
  • Extensive experience as business partner for commercial teams
  • Extensive experience in Annual Planning, budget and forecasting process
  • Expert in Financial analysis and Financial Modelling
  • Business case and scenario analysis experience with Post Investment Reviews
  • 8 years’ eCommerce experience in building online strategy for multiple regions (ANZ, APAC, Europe)
  • International Experience

Overview

17
17
years of professional experience

Work History

Snr Global Pricing and Commercial Analyst

Breville Group ltd
09.2024 - Current
  • Develop global pricing strategy for New Product Development (NPD) with objective to drive growth in both revenue and profit through commercial analysis and price positioning in market
  • Work closely with Global Product Development Team to identify market opportunities and consumer willingness to pay for NPD projects and presenting opportunity analysis to all levels of the business including C-suites
  • Develop complex models for pricing scenarios and margin evaluation
  • Develop framework to assess commercial viability of projects based on volume opportunity/competitor analysis and overall impact to category profit using internal and external data sources
  • Lead volume forecast process and discussions with Global Product Teams, Sales and Marketing and supply chain on initial launch volumes required for successful product launch (Distribution, range, retailer doors)
  • Develop reporting suites (Excel and PBI dashboards) to track effectiveness of new product launch with focus on price positioning in gaining market share.

Commercial Analyst

Breville Group ltd – Beanz subscription
04.2022 - Current
  • Provide key business insights on performance of Beanz business unit (Margin, subscription behaviour, competitors)
  • Develop pricing framework that allow for margin optimisation
  • Develop onsite merchandising rules of SKU’s to enable negotiations for better margins with Roaster partners
  • Responsible for driving commercial decisions for existing markets (US/UK) through analysis of Beanz promotions and its effectiveness on subscription uptake and retention
  • Driver of the Beanz datacube project
  • Working closely with the data engineers and analytics team to build a robust datacube that enabled visibility of consumer/subscription behaviours via PowerBI reports
  • Working closely with all areas of the business to build a best in class customer experience on the Beanz platform
  • (GM, Beanz manager, Product Team – tech services, customer service)

Trade and Development Manager

ASOS Plc (London) - Global Online Clothing Retailer
10.2017 - 12.2021
  • Develop and drive the commercial growth strategy for multiple territories ensuring alignment to global strategy
  • Day to day management of territories and liaising with cross functional teams for sales optimisation
  • Delivery of strategic annual planning process for owned territories and their 3YP
  • Responsible for daily, weekly, monthly rolling forecast by KPI’s
  • Provide clear weekly commentary on territory performance, identifying risk/opportunities to sales and recommending operational actions to Directors
  • Ownership of the localised territory trading/promotional calendars optimising key trading periods
  • Recommend sales and profit driving initiatives through business cases and scenario analysis and driving the lead on implementation
  • Provide in-depth territory insights and analysis to all levels of the business (sales trend, KPIs, customer insight, ROI) to influence and collaborate on commercial decisions
  • Team Champion for global projects (Payments solutions, Delivery propositions, Reporting improvements)
  • Development of reporting suites and key analysis for the Trade and Development team
  • Key stakeholder to Marketing (paid and non-paid) channels, Insights and Analytics, Digital Commerce, Finance, Supply Chain, Buying and Merchandising, Tech and Customer Care teams
  • On-going market research to keep abreast of the competition and market innovations
  • Managed the Trade and Development Analysts and Graduates

Senior Commercial Finance Analyst

ASOS Plc (London)
01.2016 - 10.2017
  • Responsible for the rolling monthly Global sales forecast of £2bn+ and Finance business partner to the Global Development Team
  • Rolling monthly sales forecast and preparation of monthly sales pack for presentation to leadership team
  • Monthly variance analysis of P&L
  • Worked closely with global development team to identify risk and opportunities to trade/sales
  • Financial and scenario modelling for proposed business initiatives
  • Margin analysis on promotional discount activity
  • Post investment reviews of business initiatives for SLT
  • In-depth analysis on key drivers of sale
  • Volume mix analysis
  • Process improvement of forecasting and GP process

Commercial Finance Analyst

Woolworths Plc (Sydney) - Australian Supermarket Chain
08.2015 - 11.2015
  • Finance business partner for the Delicatessen trading department, working closely with HOT, CM and Buyers to provide financial support and month-end process
  • Lead weekly and monthly analysis of category performance
  • Support commercial teams to accurately forecast future sales and GP for weekly outlook
  • Deliver trends and insights to business partner
  • Responsible for month end process for Delicatessen
  • Ad-hoc analysis

Finance Analyst - GTME Global Key Accounts

Diageo Plc (London) - Leading Beverage Alcohol Company
10.2013 - 05.2015
  • Business partner to global key accounts team, providing key financial support and analysis to drive sales growth
  • Provide monthly customer depletions and stock in trade analysis for review with Finance Director and Sales operations managers
  • Management of marketing budget, reporting against AOP
  • ROI analysis on marketing trade spend
  • Determine customer pricing architect and discounts for existing and innovation products
  • Created excel KPI dashboards for use by commercial team

Sales Operations Analyst

Bausch and Lomb (Sydney) - Global Eye Healthcare Company
11.2011 - 07.2013
  • Provide monthly business performance through comprehensive sales analytics to aid strategic business planning and forecasting
  • Key business partner to commercial team across Surgical, Vision Care and Pharmaceuticals business units
  • Annual Budget Planning across 3 business units
  • Monthly variance analysis to budget
  • Price volume analysis to recommend optimal pricing to commercial team
  • Created pricing model for use by commercial team
  • ROI analysis on product promotions
  • Provide weekly competitor market analysis report
  • Responsible for set up and tracking of sales incentive plans
  • Management of Salesforce CRM ensuring data quality and creation of dashboard for use by Sales Team

Account Manager

IMS Health (Sydney) - Renamed IQVIA 2017 - Data, Services and Technology Company for the Healthcare Industry
07.2007 - 11.2011

Education

Bachelor Medical Science -

University of Technology
01.2005

Skills

  • 15yrs Commercial strategy and Account Management experience across Healthcare, FMCG and ecommerce
  • Strong forecasting and budgeting experience
  • Excellent analytical and problem-solving skills
  • Strong research and reporting skills

Accomplishments

  • BREVILLE
  • Created pricing model that allow to scale a high number of pricing scenarios across multiple regions, improving efficiencies of pricing analysis on tight deadlines (reduced work from days to hours)
  • Developed Framework and models for analysing market opportunity and commercial viability
  • Creation of PBI dashboards to track commercial KPI’s
  • Lead the project to build a complex datacube to enable tracking of subscription behaviour for Beanz.com, improving performance visibility where it previously was very limited
  • ASOS
  • Recommended and successfully launched new payment method on ASOS AU website leading to an increase in sales growth by +340bps
  • Successfully launched Denmark and Polish language website for ASOS, resulting in triple digit growth in Poland and growth in new customer acquisition in both countries
  • Optimised ASOS pricing within APAC and Russia increasing new customer acquisition and order frequency
  • Created various robust financial models and improved reporting processes across my various roles

Languages

English
French

Availability

4 weeks notice

Professional Statement

My career objectives and goals are to leverage 15+ years of analytical and business development experience to help drive commercial strategies within an innovative organisation. My experience across various industries has given me a high business acumen, with the knack for problem solving to influence and drive commercial decisions. I have a proven track record of setting up successful growth strategies through leveraging data/insights and understanding changing market landscapes. I am highly analytical with extensive experience working with large and complex data sets, including bringing different data sources together to create data models.

References

Available upon request

Timeline

Snr Global Pricing and Commercial Analyst

Breville Group ltd
09.2024 - Current

Commercial Analyst

Breville Group ltd – Beanz subscription
04.2022 - Current

Trade and Development Manager

ASOS Plc (London) - Global Online Clothing Retailer
10.2017 - 12.2021

Senior Commercial Finance Analyst

ASOS Plc (London)
01.2016 - 10.2017

Commercial Finance Analyst

Woolworths Plc (Sydney) - Australian Supermarket Chain
08.2015 - 11.2015

Finance Analyst - GTME Global Key Accounts

Diageo Plc (London) - Leading Beverage Alcohol Company
10.2013 - 05.2015

Sales Operations Analyst

Bausch and Lomb (Sydney) - Global Eye Healthcare Company
11.2011 - 07.2013

Account Manager

IMS Health (Sydney) - Renamed IQVIA 2017 - Data, Services and Technology Company for the Healthcare Industry
07.2007 - 11.2011

Bachelor Medical Science -

University of Technology
JENNIFER QUACH