Jennifer Raborar

-Manages data and information for Importation process and provide support for the overall processes of Importation Department.

-First point of contact in importing process, and liase with buyers,vendor,and banks to assure the proper documentation is filled out for the successful customs clearance and delivery of merchandise to the warehouse. -Increased efficiency by implementing new processes and providing administrative support to management.

-Continuous monitoring and responding to emails & queries regarding importation.

-Request quotation with Forwarder , prepare Gannt Chart for Shipment , Online application with DDB (Dangerous Drug Board and FDA (Food and Drug Administration (for commodities regulated by local agency),request for renewal of accounts, registration (collecting necessary requirements)if or when needed.

-Checking accuracy and completeness of shipping documents, permit, and other supporting documents needed for custom's clearance.

-Closely monitor the release of goods by checking and following up Bureau of Customs documents : SAD/TAN,FAN & SSDT with the Customs Broker.
(SAD-Single Administrative Document)
(TAN-Temporary Assessment Notice)
(FAN-Final Assessment Notice)
(SSDT-Statement of Settlement of Duty / Tax)

-Continuously monitoring and update departure / arrival of shipment until delivered to Warehouse.

-Providing update with the Buyer (Merchandising Dept) and Warehouse Receiving.

-Regularly update Shipment Monitoring , Billing, PO, SRR for handled shipment.
(PO-Purchased Order)
(SRR-Stock Receiving Report)

-Creating RPF in Enterprise Portal for Local Forwarder/Broker, Insurance Company billing for handled shipments.

-To fill up charges in Landed Cost sheet based on actual billing of handled shipments.

-Prepare shipments including Marine Air Insurance application.

-Assist buyers/merchandising and suppliers in checking and preparation of required documents, including opening of LC (Letter of Credit) with the bank.

-Provide administrative support to purchasing, coordinate with vendors, prepare purchase form and placing buyer’s order with foreign vendor.

-Coordinate with internal teams,ensure appropriate documents,monitor purchase order and ensure delivery within timeframe

-Increased sales by creating visually appealing merchandise displays and product arrangements.

-Assisted store management with inventory control, ensuring accurate stock levels for effective replenishment.

• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Assisted customers with product selection, providing detailed information on features and benefits.
• Supports customers by providing helpful information, answering questions, and responding to complaints.
• Serve as front liner by providing support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
• Primary point of contact between a business and its customers . Ensure customer satisfaction and provide professional customer support.