Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Rochford

Coombabah

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

17
17
years of professional experience

Work History

Pharmacy Assistant

Giant Chemist Harbour Town
04.2022 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Received incoming supplies and stocked in correct locations.
  • Merchandised over-the-counter goods and rotated stock.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.

Retail Assistant

Just Jeans
09.2008 - Current
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Helped customers complete purchases, locate items and join reward programs.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Neerim South High
Neerim South, VIC

Skills

  • Merchandising and Display
  • Building Customer Relationships and Loyalty
  • Resolving complaints
  • Adaptable and Flexible
  • Processing payments
  • Store Opening and Closing
  • Team Supervision
  • Honest and Dependable
  • Stocking shelves
  • Answering customer questions
  • Product restocking

Timeline

Pharmacy Assistant

Giant Chemist Harbour Town
04.2022 - Current

Retail Assistant

Just Jeans
09.2008 - Current

High School Diploma -

Neerim South High

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Jennifer Rochford