Summary
Overview
Work History
Education
Skills
Languages
Certification
REFEREES:
Timeline
Generic

Jennifer Rodrigues

Mount Ousley,NSW

Summary

I want to convey my strong interest in gaining employment in the School Learning Support Officer and Library Assistant role. I have been fortunate enough to have been employed within the College since July of 2023 and feel I have gained much expeirience and knowledge on the ways in which the College cares for its students and Operates.

I have been gaining experience within the College Colin Learning Centre/Library setting since the beginning of the first term this year and feel this is a section of the college in which I have really enjoyed, thrived in, and been most confident. I have also enjoyed learning all about the Library Systems and the ins and outs and just how much work is needed to keep the section running smoothly. I feel I am an extremely organised kind of person and feel a great sense of accomplishment in having necessary resources ready ahead of time for Teachers to access promptly. I have learned and practiced many of the day-to-day procedures, and I do understand that there is much more to learn as well. I am completely willing to complete the certificate and training necessary for this role.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Learning Support Officer

Holy Spirit College
Bellambi
07.2023 - Current
  • Currently, since beginning of 2025, I have provided support to students attending Colin Learning Centre with any library needs, including locating and borrowing of specific fiction novels, subject textbooks, English textbooks and any digital resource assistance.
  • Continually encouraging students to get involved and promote reading and a love of literature.
  • Extremely patient and empathectic with students and any issues which may need assistance.
  • Conducted everyday duties within Oliver Library System, including cataloguing and processing of new books and aquistion procedures.
  • Attended Oliver V5 Training
  • Able to work within and manage contemporary library setting.
  • Managed stocktake across library sections using Oliver System to maintain accurate inventory.
  • Completed daily Edval updates for tutorial and study room bookings efficiently.
  • Assisted Library Manager and staff with urgent tasks to ensure smooth operations.
  • Confident with information and technology skills.
  • Prepared and organised semester textbooks for classes based on requirements.
  • Confidenence with written and oral communications.
  • Set up special displays in library for commemorative events like Anzac Day, Naidoc Week and Book Week.
  • From July 2023 to December 2024 Led QuickSmart Numeracy Intervention Program, enhancing Year 8 students number facts and calculations. Assisting students with developing their Automaticity.
  • Offered emotional support during times of difficulty or crisis situations involving the student.
  • Monitored student progress and reported observations to educators regularly.
  • Prepared instructional materials and resources for classroom activities.
  • Supported classroom management by maintaining a positive learning environment.
  • Monitored behavior of students in order to ensure a safe, positive learning environment.

Casual Education Support

Gwynnville Primary School
01.2023 - 06.2023
  • Assisted classroom teachers with classroom preparation, activities, one on one reading, general literacy and numeration with students.
  • Assisted students with special needs such as Autistic Spectrum Disorder, Attention Deficit Hyperactivity Disorder, Oppositional Defiant Disorder and Obsessive Compulsive Disorder.
  • Spent time in the playgrounds on duty observing, supervising and assisting students with any issues or concerns.

Department Manager / Sales Assistant

Harvey Norman
Warrawong, NSW
02.2007 - 12.2022
  • Managed daily operations to ensure team efficiency and productivity.
  • Trained new employees on company policies and procedures.
  • Oversaw inventory management and supply ordering processes.
  • Conducted regular team meetings to discuss performance and goals.
  • Facilitated communication between departments to streamline operations.
  • Resolved employee conflicts while maintaining a positive work environment.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Handled shift overstock, restocking and inventory control.
  • Followed safety protocols and company processes and procedures.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Executed targeted merchandising and promotional plans to meet department sales goals.
  • Ensured compliance with all safety regulations in the workplace.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Identified training needs among staff members and organized relevant workshops accordingly.
  • Provided technical support as needed when troubleshooting issues related to equipment or software.
  • Coordinated with suppliers and vendors to negotiate contracts and secure favorable terms.
  • Developed and maintained relationships with key stakeholders, including suppliers, customers, and team members.

Education

Certificate III - Education Support

TAFE NSW
NSW
08-2022

Skills

  • WWCC: 2225881E
  • National Crime Check- Verification code: NQHUC
  • HLTAID009 Provide Cardiopulmonary completed 19 Dec2024 - Resuscitation eLearning completed
  • First Aid Training completed on 06/03/23
  • Commited to the Catholic Faith and Church
  • Ability to work both independantly and collaboratively in a team environment
  • Ability to source an engaging and relevant physical and virtual collection
  • Confident in engaging, supporting and positively managing young students
  • Experience in supporting students with special needs
  • Ability to recognise and maintain confidentiality with sensitive issues
  • Strong communication and interpersonal skills
  • Pro active and self motivated, continually searching for the next tasks to be done
  • Cultural awareness
  • Patient and empathetic nature
  • Time management
  • Positive behaviour reinforcement

Languages

Portuguese
Professional

Certification

  • First Aide Certificate Completed 03/06/2023
  • 2021-2022 (CHC30213)- Certificate III In Education Support Completed- with 100 hrs practicum completed at Gwynnville Primary School.
  • 2003-Certificate III Community Services, Nursing Assistant -Aged Care Completed.

REFEREES:

  • Adrianne Gracanin- Head Librarian / Student Support Officer in Holy Spirit College
  • Mrs Stephanie Simonovski- Small Appliance Manager / Harvey Norman Warrawong: PH 0409671980

Timeline

Learning Support Officer

Holy Spirit College
07.2023 - Current

Casual Education Support

Gwynnville Primary School
01.2023 - 06.2023

Department Manager / Sales Assistant

Harvey Norman
02.2007 - 12.2022

Certificate III - Education Support

TAFE NSW

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Jennifer Rodrigues