Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Roussos

Melbourne,VIC

Summary

Team Leader experienced in directing activities of workgroup's. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

3
3
years of professional experience

Work History

Team Leader

The Reject Shop
10.2022 - Current
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Stocked, monitored and maintained inventory of diverse products.
  • Prepared [Product or Service] for daily deliveries on time and in alignment with specifications.

Assistant Choreographer

Aquinas College
06.2023 - 08.2023
  • Established and enforced safety standards, promoting warm-up exercises and proper technique.
  • Implemented creative and challenging choreography to push students to next level.

Choreographer

Western Arts Theatre
03.2023 - 07.2023
  • Choreographed performances for individuals and groups.
  • Developed new choreography for shows and organized rehearsals with team members.
  • Composed sequences of steps and moves for dancers.

Team Member

Betty's Burgers
02.2022 - 10.2022
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Waitress Christmas Casual

PINK The Restaurant
11.2021 - 02.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.

Retail Sales Associate Christmas Casual

MIMCO
11.2021 - 02.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Retail Sales Associate Christmas Casual

Jayjays
10.2021 - 01.2022
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Waitress

Martini & Co
08.2020 - 10.2021
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Trained new servers on restaurant policies and procedures.

Education

High School Diploma -

Marymede Catholic College
South Morang
2022

Skills

  • Complaint Resolution
  • Team Supervision
  • Mentoring
  • Employee Evaluation
  • Quality Improvement
  • Client Service
  • Cash Handling
  • Leading Team Meetings
  • Staff Education and Training
  • Key Performance Indicators
  • Goal Setting
  • Performance Evaluations

Timeline

Assistant Choreographer

Aquinas College
06.2023 - 08.2023

Choreographer

Western Arts Theatre
03.2023 - 07.2023

Team Leader

The Reject Shop
10.2022 - Current

Team Member

Betty's Burgers
02.2022 - 10.2022

Waitress Christmas Casual

PINK The Restaurant
11.2021 - 02.2022

Retail Sales Associate Christmas Casual

MIMCO
11.2021 - 02.2022

Retail Sales Associate Christmas Casual

Jayjays
10.2021 - 01.2022

Waitress

Martini & Co
08.2020 - 10.2021

High School Diploma -

Marymede Catholic College

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Jennifer Roussos