JENNIFER ROUSSOS
Melbourne,Melbourne
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Primary School Teacher: dance, drama, art & design
Kids Unlimited
Melbourne, VIC
02.2026 - Current
- Developed engaging lesson plans tailored to diverse learning needs.
- Fostered a positive classroom environment through effective behavior management techniques.
- Collaborated with other teachers, staff members and parents to promote a positive learning atmosphere.
Front of House & Party/ Event Host
Kingpin
Melbourne, VIC
01.2026 - Current
- Organized and decorated birthday parties, establishing a vibrant and festive atmosphere.
- Served food and beverages at various events, enhancing guest experience.
- Assisted guests with game rules/ instructions and troubleshooting issues with games.
- Performed cash register duties such as ringing up sales, processing payments, and issuing change accurately.
Retail Sales Associate
The Somewhere Co
Fitzroy, Vic
12.2023 - Current
- Developed content for social media campaigns targeting various audiences
- Created targeted Instagram ads to engage specific audience segments.
- Developed and implemented innovative merchandising strategies to maximize sales.
- Initiated friendly conversation with customers to determine level of assistance required.
Assistant Director of School Production
Aquinas College
Ringwood, Vic
04.2024 - 07.2024
- Directed rehearsals, coordinated with actors and stage crew to deliver the best performance.
- Created detailed schedules for each rehearsal, including scene blocking and technical aspects of the show.
- Reviewed scripts to identify areas where additional direction was needed from actors.
Team Leader/Shift Supervisor
The Reject Shop
Mernda, VIC
10.2022 - 12.2023
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Stocked, monitored and maintained inventory of diverse products.
- Prepared service for daily deliveries on time and in alignment with specifications.
Assistant Choreographer
Aquinas College
Ringwood
06.2023 - 09.2023
- Established and enforced safety standards, promoting warm-up exercises and proper technique.
- Implemented creative and challenging choreography to push students to next level.
Choreographer
Western Arts Theatre
Essendon, VIC
03.2023 - 07.2023
- Choreographed performances for individuals and groups.
- Developed new choreography for shows and organized rehearsals with team members.
- Composed sequences of steps and moves for dancers.
Team Member
Betty's Burgers
Plenty Valley
02.2022 - 12.2022
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Retail Sales Associate Christmas Casual
MIMCO
Northland , VIC
11.2021 - 02.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
Retail Sales Associate Christmas Casual
Jayjays
Northland & Broadmeadows, VIC
10.2021 - 02.2022
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Waitress
Martini & Co
Plenty Valley
08.2020 - 10.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Trained new servers on restaurant policies and procedures.
Education
Bachelor of Arts (B.A.) - Music Theatre
JMC Academy
Melbourne12-2025
High School Diploma -
Marymede Catholic College
Melbourne, Australia01-2022
Skills
- Complaint Resolution
- Team Supervision
- Mentoring
- Employee Evaluation
- Quality Improvement
- Client Service
- Cash Handling
- Leading Team Meetings
- Staff Education and Training
- Key Performance Indicators
- Goal Setting
- Performance Evaluations
Certification
- VIC RSA
- Working with Children's Check
Timeline
Primary School Teacher: dance, drama, art & design
Kids Unlimited
02.2026 - Current
Front of House & Party/ Event Host
Kingpin
01.2026 - Current
Assistant Director of School Production
Aquinas College
04.2024 - 07.2024
Retail Sales Associate
The Somewhere Co
12.2023 - Current
Assistant Choreographer
Aquinas College
06.2023 - 09.2023
Choreographer
Western Arts Theatre
03.2023 - 07.2023
Team Leader/Shift Supervisor
The Reject Shop
10.2022 - 12.2023
Team Member
Betty's Burgers
02.2022 - 12.2022
Retail Sales Associate Christmas Casual
MIMCO
11.2021 - 02.2022
Retail Sales Associate Christmas Casual
Jayjays
10.2021 - 02.2022
Waitress
Martini & Co
08.2020 - 10.2021
Bachelor of Arts (B.A.) - Music Theatre
JMC Academy
High School Diploma -
Marymede Catholic College