Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Rubasinghe

Morningside,QLD

Summary

Accomplished housekeeping professional with expertise in streamlining operations and enhancing cleanliness at United Health. Proven ability to improve guest satisfaction by 20% through effective communication and collaboration. Skilled in using cleaning equipment and fostering teamwork, ensuring a safe and welcoming environment. Proficient in implementing eco-friendly practices and maintaining high housekeeping standards.

Overview

14
14
years of professional experience

Work History

House Keeping

United Health
08.2013 - 08.2016
  • Assisted with light housekeeping duties as well as running errands.
  • Maintained a safe home environment for patients through thorough housekeeping and organization tasks.
  • Collaborated with housekeeping staff to ensure timely room availability and cleanliness.
  • Streamlined housekeeping processes for increased efficiency, ensuring timely completion of tasks.
  • Provided essential housekeeping services, creating clean and comfortable home environments for clients.
  • Promoted a safe and comfortable living environment for residents through regular housekeeping and maintenance tasks.
  • Ensured timely room turnovers by coordinating efforts between front desk and housekeeping teams.
  • Streamlined room inspection processes for improved housekeeping and overall cleanliness.
  • Streamlined housekeeping operations through effective communication with team members and supervisors.
  • Coordinated with housekeeping staff to ensure timely room availability for early arrivals or late checkouts.
  • Improved overall cleanliness and efficiency by implementing new housekeeping protocols and procedures.
  • Performed light housekeeping duties, maintaining a clean and safe environment for patients'' wellbeing.
  • Developed strong communication channels among housekeeping staff, promoting open dialogue regarding task assignments and expectations.
  • Improved guest satisfaction by maintaining a well-organized and efficient housekeeping office.
  • Reduced guest complaints by promptly addressing and resolving housekeeping issues.
  • Contributed to a clean worksite through diligent trash removal and general housekeeping duties.
  • Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
  • Collaborated with housekeeping and maintenance departments to ensure timely room availability and optimal cleanliness.
  • Maintained a clean and safe working environment through consistent housekeeping practices.
  • Coordinated with housekeeping to ensure timely room availability and optimal cleanliness standards.
  • Performed light housekeeping tasks regularly, maintaining a clean and comfortable environment for clients.
  • Collaborated with housekeeping staff to maintain cleanliness and orderliness of hotel facilities.
  • Assisted in the recruitment, hiring, and onboarding process for new housekeeping staff members.
  • Collaborated with various departments to address maintenance issues, housekeeping requests, and guest inquiries promptly.
  • Applied merchandising and housekeeping procedures, adhering to corporate, and brand standards.
  • Improved guest satisfaction by promptly addressing and resolving housekeeping concerns and requests.
  • Maintained cleanliness standards throughout the store environment by adhering to daily housekeeping routines.
  • Improved room cleanliness by learning and implementing proper housekeeping techniques.
  • Enhanced cleanliness and organization by thoroughly performing daily housekeeping tasks.
  • Ensured a safe and clean environment for the client by performing light housekeeping duties regularly.
  • Coordinated with housekeeping staff to ensure cleanliness and readiness of rooms upon guest arrival.
  • Streamlined housekeeping duties for increased efficiency and a consistently clean living environment.
  • Collaborated with housekeeping to expedite room readiness, enhancing guest check-in experience.
  • Streamlined housekeeping processes for increased efficiency and productivity with well-organized task management.
  • Maintained a clean, safe working environment through regular equipment maintenance checks and workstation housekeeping duties.
  • Expedited case turnover times by effectively collaborating with housekeeping staff on room preparation tasks.
  • Maintained an organized work environment through diligent housekeeping and inventory management practices.
  • Improved cleanliness and overall appearance of guest rooms by diligently performing daily housekeeping tasks.
  • Accepted responsibility for maintenance and necessary housekeeping duties of classroom and common use areas.
  • Enhanced cleanliness and sanitation by performing daily housekeeping tasks such as sweeping, mopping, and dusting.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Mentored new employees, providing comprehensive training on housekeeping procedures and policies.
  • Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
  • Collaborated with housekeeping and maintenance departments to ensure room availability and quality standards.
  • Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
  • Streamlined hotel operations by effectively managing front desk, housekeeping, and maintenance staff.
  • Improved housekeeping efficiency by implementing streamlined processes and procedures.
  • Collaborated with housekeeping staff to ensure rooms were ready for guests upon arrival.
  • Streamlined housekeeping operations by effectively delegating tasks to team members, achieving timely completion of duties.
  • Assisted housekeeping staff in completing tasks efficiently, contributing to a well-maintained hotel environment.
  • Worked closely with housekeeping department ensuring seamless transition between teams'' responsibilities.
  • Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Collaborated with housekeeping staff to ensure rooms were ready for arrivals in a timely manner.
  • Maintained a safe working environment through proper housekeeping practices and adherence to safety protocols.
  • Assisted in training new hires on housekeeping procedures, fostering a welcoming team environment.
  • Collaborated with housekeeping staff to maintain impeccably clean rooms, enhancing the overall guest experience.
  • Assisted in training new housekeeping team members, sharing best practices for optimal results.
  • Enhanced overall productivity by continuously refining personal housekeeping techniques based on feedback from supervisors.
  • Collaborated with housekeeping staff to ensure room availability and cleanliness for incoming guests.
  • Participated in regular staff meetings focused on continuous improvement of housekeeping operations.
  • Coordinated with housekeeping staff to guarantee timely room availability for incoming guests.
  • Enhanced guest satisfaction by providing exceptional housekeeping and cabin services.
  • Maintained cleanliness throughout the store, conducting routine housekeeping tasks as necessary for optimal shopping experience.
  • Enhanced team productivity by providing ongoing training and support to housekeeping staff members.
  • Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
  • Assisted clients in maintaining a clean and comfortable living environment through light housekeeping tasks.
  • Sustained a clean and organized work environment through diligent housekeeping practices.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Performed light housekeeping tasks for clients'' homes, maintaining clean and comfortable living spaces.
  • Promoted a safe home environment by performing thorough housekeeping tasks and maintaining cleanliness standards.
  • Developed effective schedules for housekeeping staff, optimizing workflow and minimizing overtime expenses.
  • Mentored junior housekeeping staff members, fostering a supportive team environment and promoting professional growth.
  • Boosted efficiency within the housekeeping department through cross-training in various roles as necessary.
  • Assisted in hiring process of housekeeping staff to ensure an adequate workforce during peak seasons.
  • Ensured store cleanliness by regularly inspecting and addressing housekeeping needs on the sales floor.
  • Collaborated with housekeeping staff to ensure rooms were prepared and available on time.
  • Collaborated with housekeeping staff to ensure rooms were prepared according to guests'' preferences.
  • Provided a safe and comfortable environment through meticulous housekeeping and maintenance tasks.
  • Collaborated with housekeeping staff to ensure timely room turnovers and high-quality cleanliness standards.
  • Collaborated with housekeeping staff to ensure timely room turnovers and high-quality accommodations.
  • Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
  • Supported store cleanliness initiatives by performing routine housekeeping tasks as needed.
  • Upheld a clean work environment by implementing proper housekeeping practices around the crane area.
  • Maintained a clean and hygienic environment for patients by performing housekeeping tasks regularly.
  • Coordinated with housekeeping department to maintain cleanliness standards throughout the hotel property.
  • Collaborated with housekeeping staff to ensure clean and welcoming rooms upon guest arrival.
  • Promoted environmentally friendly practices within the housekeeping department by conserving resources whenever possible.
  • Coordinated with housekeeping staff, ensuring proper room preparation and timely turnover.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Maintained a clean, safe, and organized living environment with consistent housekeeping tasks.
  • Enhanced guest experience by replenishing amenities promptly as part of daily housekeeping duties.
  • Streamlined housekeeping operations for improved efficiency, leading to a consistently clean and welcoming environment.
  • Promoted a safe and comfortable environment by performing light housekeeping duties and maintaining cleanliness.
  • Handled guest complaints about housekeeping services and referred problems to management.
  • Maintained cleanliness of the residential facility by performing routine housekeeping tasks as needed.
  • Ensured efficient room turnover with timely completion of housekeeping duties for guest arrivals.
  • Worked with housekeeping team to resolve issues or questions.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Collaborated with housekeeping staff to ensure timely room turnover and consistently high cleanliness standards.

Cleaner

Cleaning First
07.2002 - 07.2006
  • Learned and applied safety protocols for cleaning procedures.
  • Operated cleaning equipment including vacuums, mops, and buffers.
  • Maintained cleanliness in assigned areas to ensure a safe environment.
  • Assisted in organizing cleaning supplies and maintaining inventory levels.
  • Collaborated with team members to complete daily cleaning tasks efficiently.
  • Adapted to varying work schedules and tasks as needed throughout shifts.
  • Followed established guidelines for waste disposal and recycling practices.
  • Responded promptly to requests for additional cleaning support during peak times.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
  • Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
  • Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
  • Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
  • Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
  • Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
  • Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
  • Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
  • Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
  • Fostered safer work environment by promptly addressing spills and potential hazards.
  • Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
  • Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
  • Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
  • Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained floor cleaning and waxing equipment.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Streamlined cleaning processes to increase efficiency without compromising on quality.

Education

High School Diploma - Child Development

Camphill High
Camphill Qld
07.2000

Skills

  • Laundry and housekeeping
  • Housekeeping Liaison
  • Plant housekeeping
  • Housekeeping expertise
  • Housekeeping and maintenance
  • Housekeeping oversight
  • Housekeeping operations
  • Housekeeping procedures
  • Housekeeping assistance
  • Housekeeping practices
  • Cleaning and housekeeping
  • Housekeeping tasks
  • Housekeeping techniques
  • Housekeeping and meal preparation
  • Good housekeeping
  • Housekeeping abilities
  • Housekeeping
  • Housekeeping knowledge
  • Excellent housekeeping
  • Housekeeping proficiency
  • Housekeeping skills
  • Housekeeping standards
  • Housekeeping and cleaning
  • Housekeeping services
  • Housekeeping support
  • General housekeeping
  • Housekeeping duties
  • Housekeeping requirements
  • Workstation housekeeping
  • General housekeeping duties
  • Facility housekeeping

Timeline

House Keeping

United Health
08.2013 - 08.2016

Cleaner

Cleaning First
07.2002 - 07.2006

High School Diploma - Child Development

Camphill High

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Jennifer Rubasinghe