Jennifer Shannon
Armstrong Creek,Vic
Summary
Dynamic and compassionate nursing professional with a proven track record at Epic Health Medical Centre, excelling in patient care and immunization administration. Leveraged expertise in health promotion strategies and empathy to enhance patient satisfaction and health outcomes. Skilled in leading teams to exceed quality standards, demonstrating exceptional time management and interpersonal abilities.
Overview
12
12
years of professional experience
Work History
Practice Nurse
Epic Health Medical Centre
11.2021 - Current
- Maintained a clean and safe environment, adhering to infection control protocols and ensuring compliance with regulations.
- Participated in professional development activities to stay current on best practices in nursing care delivery methods.
- Utilized electronic health records systems effectively for accurate data entry, retrieval, and communication among healthcare team members.
- Educated patients about prescribed medications'' proper use and potential side effects for increased adherence rates and safety measures taken into account.
- Conducted immunization clinics, contributing to improved community health outcomes through disease prevention efforts.
- Conducted regular audits of medical supplies and equipment, ensuring adequate stock levels for uninterrupted patient care delivery.
- Increased patient engagement in their own healthcare by offering resources, information, and guidance on self-care techniques.
- Kept optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads.
- Promoted continuity of care with thorough documentation of medical histories, vital signs, observations, interventions, and results.
- Maintained constant communication with physician and other members of care team.
- Provided compassionate support to patients during medical procedures, alleviating anxiety and discomfort.
- Served as a trusted resource to patients and families, addressing concerns and answering questions related to their healthcare journey.
- Delivered high-quality patient care with strong attention to detail in administering medications, treatments, and wound care.
- Evaluated, implemented, and designed tailored health care plans specific to patient needs and concerns.
- Reduced waiting times for patients, conducting triage assessments and prioritizing cases based on urgency.
- Facilitated effective communication between patients, families, providers regarding treatment options leading to informed decisionmaking.
- Provided direct patient care, stabilized patients, and determined next course of action.
EEN Nurse
Lifeblood
03.2019 - 11.2021
- Promoted a safe environment for both patients and staff through adherence to infection control policies and procedures.
- Improved patient satisfaction by establishing rapport, addressing concerns, and demonstrating empathy in all interactions.
- Remained competent and current in nursing practices and engaged in continuing educational activities.
- Participated in ongoing professional development opportunities to stay current on evidence-based nursing practices and enhance overall clinical skillset.
Team Leader
Mercy Health
01.2012 - 11.2019
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted high standards through personal example to help each member understand expected behaviours and standards.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
Associate of Applied Science - Nursing
Diploma of Nursing
Vic University 11.2011
Skills
- Health Promotion Strategies
- Infection control measures
- Immunization Administration
- Mental Health Support
- Time management mastery
- Wound care expertise
- Chronic Disease Management
- Geriatric nursing care
- Vaccination schedule knowledge
- Patient Care
- Compassion and Empathy
Timeline
Practice Nurse
Epic Health Medical Centre
11.2021 - Current
EEN Nurse
Lifeblood
03.2019 - 11.2021
Team Leader
Mercy Health
01.2012 - 11.2019
Associate of Applied Science - Nursing
Diploma of Nursing
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