Emily Price
Brisbane,QLD
Summary
Reliable, hardworking and passionate job seeker with strong organisational skills, eager to secure a part time position. Looking forward to working within a strong team to achieve company goals while continuing to build my library of knowledge within the customer service industry.
Overview
2
2
years of professional experience
Work History
Customer service
Choice Variety Store Logan Hyperdome
07.2022 - Current
- Register, stock preparation and shelving, opening & closing procedures
- Took ownership of customer issues and followed problems through to resolution.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Followed through with client requests to resolve problems.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
Customer service
Boost Juice, Hyperdome
05.2022 - 07.2022
- Juice preparation and completion, closing procedures, register, cleaning duties
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Followed through with client requests to resolve problems.
- Researched and corrected customer concerns to promote company loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Customer service
Georges Grill Seafood & Burgers Loganholme
01.2022 - 05.2022
- Cash handling, register, preparation of meals, table services kitchen duties, opening and closing procedures.
- Followed through with client requests to resolve problems.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Retail
K Mart
Upper Mt Gravatt Brisbane
02.2024 - Current
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Streamlined inventory management with accurate tracking and timely reordering of products.
- Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Responsible for working autonomously within own department.
- Meeting target goals with merchandise.
Education
Year 12 - Senior Certificate
Busy Schools
Shailer Park Skills
- Working collaboratively
- Organizational skills
- Time management
- Reliable and trustworthy
- Active listening
- Positive communication
- Multitasking
- POS Inventory System Operation
- Closing Procedures
- Maintaining Clean Work Areas
- Customer Care
- Stocking Supplies and Retail Products
- Retail experience
- Goal-Oriented
Additional Information
AVAILABILITY - Flexible throughout the week
• Monday, Tuesday, wWednesday, Friday 09:00-17:00
• Saturday, Sunday 09:00 - 17:00
Personal and work related references will be provided upon request.
Timeline
Retail
K Mart
02.2024 - Current
Customer service
Choice Variety Store Logan Hyperdome
07.2022 - Current
Customer service
Boost Juice, Hyperdome
05.2022 - 07.2022
Customer service
Georges Grill Seafood & Burgers Loganholme
01.2022 - 05.2022
Year 12 - Senior Certificate
Busy Schools