Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Spa Supervisor
TIPS AND TOES
DUBAI, UNITED ARAB EMIRATES
01.2015 - 02.2023
Supervised daily spa operations and ensured compliance with health standards.
Trained and mentored staff on spa procedures and customer service excellence.
Managed scheduling for services to optimize staff and resource allocation.
Coordinated inventory management for products and supplies to maintain availability.
Conducted regular team meetings to discuss performance and service improvements.
Anticipated spa and salon guest concerns and addressed problems quickly and to satisfaction of patrons.
Documented client records and information.
Updated inventory management system regularly.
Stocked shelves with new inventory.
Restocked inventory items as necessary throughout shift.
Cashier
TIPS AND TOES
DUBAI, UNITED ARAB EMIRATES
05.2012 - 01.2015
Managed cash register operations and handled customer inquiries professionally.
Assisted clients with product selections and provided accurate information.
Maintained cleanliness and organization of the checkout area consistently.
Ensured accurate cash handling and balanced registers at end of shifts.
Stocked shelves with merchandise when needed.
Performed other duties as assigned by management.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.