Jennifer Smith
Unemployed
Bagdad,TAS
Summary
Dedicated private carer with a proven track record at Centrelink, enhancing client well-being through tailored care plans and effective communication. Skilled in patient monitoring and compassionate caregiving, I led initiatives that significantly improved client satisfaction and loyalty, demonstrating strong problem-solving abilities and a commitment to continuous improvement.
Professional caregiver with strong background in providing compassionate and personalized care. Adept at collaborating with healthcare teams to achieve optimal outcomes. Reliable and adaptable, known for strong communication skills, empathy, and patience. Skilled in daily living assistance, medication management, and maintaining safe environment.
Overview
15
15
years of professional experience
Work History
Private Carer
Centrelink
07.2014 - 07.2025
- Provided personalized care and support to clients, enhancing quality of life and well-being.
- Assisted in daily living activities, ensuring safety and comfort for individuals in care.
- Developed tailored care plans in collaboration with healthcare professionals to meet client needs.
- Trained new staff on best practices in client care and emergency procedures to ensure compliance.
- Implemented effective communication strategies with families to address concerns and provide updates.
- Monitored patient health, reporting significant changes to medical personnel promptly.
- Evaluated and adjusted care strategies based on feedback from clients and healthcare teams for continuous improvement.
- Led initiatives to enhance service delivery, resulting in increased client satisfaction and loyalty.
Self Employed
Quality Gifts
08.2010 - 07.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Oversaw daily operations, ensuring efficiency and compliance with company policies.
- Developed and implemented strategic plans to achieve organizational goals.
- Managed budgets effectively, optimizing resource allocation across departments.
- Facilitated training programs to elevate team skills and operational knowledge.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Education
No Degree - English Studies , Biology, Social Psychology,
Allansvale College
Launceston, TAS11-1978
Skills
- Compassionate caregiving
- Housekeeping tasks
- Personal hygiene assistance
- Patient monitoring
- Emotional support
- Social interaction
- Behavioral management
- Care plan development
- Mobility assistance
- Incontinence care
- Transportation services
- Recreational activities
- Medical equipment operation
- Physical therapy support
- Fall prevention
- Respectful and compassionate
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking and organization
- Daily living assistance
- Verbal and written communication skills
- First aid and safety
- Compassion and empathy
- Direct patient care
- Verbal and written communication
- Safety awareness
- Heavy lifting
- Medication and appointment reminders
- Medication administration
- Medical record-keeping
- Medication management
- Incident reporting
- Care plan management
- Complex Problem-solving
- Special needs care
- Patient mobility assistance
mobile number
Contact on : 0404165922
Timeline
Private Carer
Centrelink
07.2014 - 07.2025
Self Employed
Quality Gifts
08.2010 - 07.2014
No Degree - English Studies , Biology, Social Psychology,
Allansvale College