Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer sullivan

Ellenbrook,WA

Summary

Dynamic Senior Community Corrections Officer with extensive experience at the Department of Justice, excelling in offender supervision and crisis management. Proven track record in reducing recidivism rates through evidence-based strategies and fostering strong relationships with stakeholders. Recognized for exceptional courtroom testimony and meticulous attention to detail in case management.

Overview

16
16
years of professional experience

Work History

Senior Community Corrections Officer

Department of Justice
03.2015 - Current


  • Supervised High Risk Serious Offenders in the community, ensuring compliance with the most stringent Order conditions, imposed by the Supreme Court of Western Australia.
  • Regularly checked sex offenders' electronic devices to ensure compliance with Order conditions.
  • Reviewed offenders' movements within the community via GPS tracking and ensuring these match with pre-approved movements and promptly responding to any variations or loitering in high-risk areas.
  • Prepared a variety of verbal and written reports for Courts and the Prisoners Review Board, including risk assessments and recommendations for conditions upon release/sentencing of offenders.
  • Appeared in Magistrates, District and Supreme Courts to represent Adult Community Corrections or the Community Offender Monitoring Unit and submitted to cross examination of written reports.
  • Took the lead on a new team created in response to legislative changes under the Family Violence Legislation Reform Act 2024.
  • Triaged overnight arrests to identify offenders meeting the criteria for mandatory electronic monitoring under the Family Violence Legislation Reform Act 2024.
  • Closely liaised with Police prosecutors to ensure any potential exceptional circumstances are relayed to the Court in regards to mandatory electronic monitoring.
  • Closely liaised with the Victim Engagement Unit to implement exclusion zones for family violence offenders, ensuring victim safety and peace of mind.
  • Undertook regular overtime, representing the Department in the Northbridge Magistrates Court on weekends and public holidays.
  • Reduced muster numbers at remand facilities by contacting potential sureties and directing them to the appropriate facilities to have their surety approved and the offender released to Bail.
  • Supported offender rehabilitation by identifying individual needs, connecting them to appropriate resources, and tracking progress towards goals.
  • Provided ongoing support to parolees transitioning from incarceration back into the community through guidance, referrals to resources, and proactive problem-solving strategies.
  • Conducted home visits as part of routine monitoring activities, verifying residence information and assessing living environments for potential risks.
  • Improved public safety by conducting thorough assessments of offenders and making appropriate recommendations for community-based supervision.
  • Contributed to a positive work culture by supporting colleagues in achieving both individual and team objectives.
  • Served as a liaison between offenders and courts by maintaining open lines of communication regarding case updates and progress reports.
  • Maintained accurate case records, ensuring timely documentation of all interactions with offenders, service providers, and other relevant parties.
  • Fostered a collaborative team environment within the community corrections office by actively participating in staff meetings and professional development opportunities.
  • Managed high caseloads efficiently by utilizing strong organizational skills and time management techniques to prioritize tasks effectively.
  • Collaborated with community partners to create a network of support services for offenders under supervision, fostering successful reintegration into society.
  • Conducted risk assessments to determine the level of supervision required for each offender, adjusting case plans accordingly to ensure optimal outcomes.
  • Reduced recidivism rates through the development and implementation of evidence-based case management strategies.
  • Demonstrated strong communication and interpersonal skills by building relationships with offenders, their families, and community members to promote successful outcomes.
  • Actively participated in professional training sessions and workshops to continuously enhance knowledge and expertise within the field of community corrections.


Licensing Officer

Department of Health
09.2009 - 03.2015
  • Developed a comprehensive procedural manual for new Licensing Officers, enhancing the team''s overall effectiveness.
  • Established strong working relationships with key stakeholders, fostering collaboration and open communication channels for resolving issues promptly.
  • Managed a high volume of applications, consistently maintaining accuracy and attention to detail in processing requests.
  • Provided exceptional customer service to applicants, addressing questions and concerns in a professional manner.
  • Reduced processing errors through careful verification of applicant information and supporting documents.
  • Streamlined licensing processes by implementing efficient tracking and organization systems.
  • Contributed to policy development by participating in regular review meetings with senior staff members.
  • Improved application approval times with thorough and timely evaluation of submitted materials.
  • Assisted colleagues with complex cases, offering expertise on relevant laws and regulations as needed.
  • Reviewed license renewal applications thoroughly, confirming continued compliance with state regulations before granting extensions.
  • Resolved licensing issues for clients, providing guidance on proper procedures and required documentation.
  • Performed routine data entry or document management.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Updated operational records or licensing information using computer terminals.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.

Education

Graduate Diploma of Education (Primary) - Education

Murdoch University
Perth, WA
01-2002

Bachelor of Arts - English

Curtin University
Perth, WA
01-2001

Skills

  • Offender supervision
  • Multicultural sensitivity
  • De-escalation techniques
  • Policy enforcement
  • Courtroom testimony
  • Conflict resolution skills
  • Mental health awareness
  • Relationship building and management
  • File and record maintenance
  • Attention to detail
  • Advanced communication skills, both oral and written
  • Crisis management
  • Time management

Timeline

Senior Community Corrections Officer

Department of Justice
03.2015 - Current

Licensing Officer

Department of Health
09.2009 - 03.2015

Graduate Diploma of Education (Primary) - Education

Murdoch University

Bachelor of Arts - English

Curtin University

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