Jennifer Vili
Raby,NSW
Summary
An exceptional Age care worker with extensive experience in caring for complexed elderly patients. As an experienced and organized professional. I have exceptional interpersonal skills. I have gained these skills and experience from working in the age care sector for 11 years.
Professional caregiver with strong background in providing comprehensive support services. Adept at fostering collaboration within teams and ensuring needs are met efficiently. Skilled in crisis intervention, emotional support, and daily living assistance. Reliable and adaptable, consistently contributing to positive outcomes for clients and colleagues.
Overview
18
18
years of professional experience
Work History
Support Worker
Pasific Care Oran Park and Gregory Hills relocated to Woodbine
11.2020 - Current
- Supporting clients with personal care
- Helping clients engaging with activities and going out into the community
- Supporting clients to appointments
- Prepare meals
- Laundry
- Cleaning
- Administering medications
- Advocating for the clients
Special Dementia Carer
HammondCare Hammonville
03.2010 - 01.2021
- Providing quality care for most vulnerable patients
- Managing behaviour- Aggression/Agitation
- Updating and reviewing patients care plans
- Case management
- Involvement in weekly clinical reviews with manager
- Cooking
- Cleaning
- Assisting with personal care
- Laundry
- Taking patients on monthly bus trips
- Administering patients medication- except insulin and S8 medication
- Documentations/progress notes
- Ensuring patients are kept comfortable
- Managing risks and hazards in the environment
- Advocate for the patients
- Escalating and reporting changes with the patient eg behaviour changes
- Training new staff
- Attending educations
Customer Service
Hungry Jacks Minto
07.2007 - 07.2008
- Customer service
- Taking orders
- Packing customer orders
- Cleaning bathrooms and dine in areas
- Ensuring cash register in correct and safe
- Closing store
- Opening store
- Restocking shelves
Education
Age Care
TAFE NSW
NSW01-2012
Diploma - Tourism
Australian Business Academy
Parramatta12.2010
Cert III - Age Care
YMCA
Campbelltown07.2009
Graduated Year 12 with HSC - undefined
Eagele Vale High School
11.2008
Skills
- Excellent customer service
- Great behaviour management skills
- Building rapport with family members
- Cooking/preparing meals
- Problem solving
- Communication skills
- Leadership skills
- Time management
- Commitment to patient advocacy
- Providing exceptional care
Timeline
Support Worker
Pasific Care Oran Park and Gregory Hills relocated to Woodbine
11.2020 - Current
Special Dementia Carer
HammondCare Hammonville
03.2010 - 01.2021
Customer Service
Hungry Jacks Minto
07.2007 - 07.2008
Cert III - Age Care
YMCA
Graduated Year 12 with HSC - undefined
Eagele Vale High School
Age Care
TAFE NSW
Diploma - Tourism
Australian Business Academy