Jennifer Vinar
Mernda, Melbourne,VIC
Summary
Experienced Office Manager, Property Manager and Administration Professional. Highly dependable, ethical and a reliable support specialist and leader. Works effectively with all departments/staff as required in ensuring operational and service excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Real Estate Office Manager
Barry Plant Diamond Creek
2022.03 - Current
- Handle all general correspondence via all mediums.
- Customer Service
- Ensuring that all enquiries are dealt with in a confidential and sensitive manner.
- Trust Accounting and reconciliation
- Processing of direct credit & debits to all vendors, suppliers
- Preparing Account Sales and fund transfers from the Sales Trust to relevant parties.
- Onboarding of new & exiting employees
- Payroll for up to 10 staff members (XERO)
- Plan and execute all marketing, including board, brochures & social media advertising campaigns.
Property Manager
Barry Plant Diamond Creek
2012.01 - 2022.03
- Handled renter complaints promptly and appropriately, and arranged for necessary repairs to be completed
- Completed final vacate walk-throughs with renters & residential rental providers to identify .
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective renters to all types of available properties and performed tours of premises.
- Thoroughly checked over and verified information provided by prospective renters
- Monitored timely receipt and reconciliation of rent collections and paid these out to Rental providers
- Conducted regular inspections of both interior and exterior of properties
- Completed ingoing condition reports using inspection express
- Rental Trust account reconciliation and EOM reporting
- Invoicing and paying out of creditors
Receptionist
Barry Plant Diamond Creek
2010.03 - 2012.01
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct staff members
- Assist sales & property management departments when required
Service Supervisor
Woolworths Group
2006.04 - 2010.03
- Operated cash register for cash, check, and credit card transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Oversee, direct and instruct fellow employees when necessary
- Handle and deal with aggravated customers
Education
Lalor North Secondary College
Diploma of Sport & Rec
SEDA College
Skills
- Property Management Expertise
- Staff Supervision Experience
- Real Estate Marketing Knowledge
- Time Management Efficiency
- Office Administration Proficiency
- Strong Communication Skills
- Attention to Detail
- Networking and Relationship Building
- Customer Relationship Management
Certification
Certificate in Business
Additional Information
Referee:
Jenny Hussey - Head of Property Management Department
0412 536 600
Justin Booth - Sales Manager
0417 034 369
Timeline
Real Estate Office Manager
Barry Plant Diamond Creek
2022.03 - Current
Property Manager
Barry Plant Diamond Creek
2012.01 - 2022.03
Receptionist
Barry Plant Diamond Creek
2010.03 - 2012.01
Service Supervisor
Woolworths Group
2006.04 - 2010.03
Lalor North Secondary College
Diploma of Sport & Rec
SEDA College
Certificate in Business
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