Summary
Overview
Work History
Education
Skills
Interests
Personal Qualities
Competencies Summary
Home Province
Disclaimer
Personal Information
Timeline
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Jennifer Watai

Jennifer Watai

Manager
Boroko

Summary

Service-oriented professional with a strong academic background in tourism and hospitality management. Diverse skill set in customer service, event coordination, and operations. Committed to delivering exceptional guest experiences, supporting business growth, and upholding high service standards. Passionate about the travel and hospitality industry, striving to contribute positively to team success, learn from industry trends, and enhance customer satisfaction and operational excellence.

Overview

5
5
years of professional experience
1
1
Language

Work History

HR Assistant

Airways Hotel Ltd
01.2017 - 01.2018
  • Train new and old employees according to the hotel standard
  • Provide training materials for training
  • Involve in recruitment
  • Involve in payroll software
  • Register NCSL and nasfund contribution for the employees
  • Involve with migration office for expatriates to get their work permit visa.
  • Often assist HR manager and training manager, etc.

Intern

Coral Group Hotels
01.2014 - 01.2015
  • Assist in the implementation of the policies and regulation for the hotel
  • Conducts training for the employees according to the hotel standard in conjunction with its shareholders and higher-level authorities’ expectations.
  • Assess, develop, deliver and evaluate continuing Corals Sea Hotels to meet its customer expectation and meet its standard.
  • Train, monitor and assess new employee according to the training and report to higher authorities on their performances.
  • Liaise with HR department to identify potential candidates for the position.
  • Ensure shareholders, general manager and department managers are kept informed of the operation of the hotel
  • Train and ensure the front office staff undertake the right protocol when approached by hotel international guest.
  • Always carry out tasks as directed by higher authorities

Intern

Tourism Arts & Culture
01.2013 - 12.2013
  • Promotes arts and culture in PNG
  • Oversee effective general management
  • Create safe policies and regulations
  • Planning & implementation of policies
  • Carrying out responsibilities as authorities
  • Promoting tourism in PNG
  • Carry out effective and quality researches regarding tourism in PNG

Education

M.D. - Tourism And Hotel Management

Southern Cross University
Australia
01-2015

Bachelor of Business Management - Bachelors of Business Management

University of Papua New Guinea
Port Moresby
01-2013

High School Diploma -

Mt Hagen Secondary School
Mt Hagen
01-2008

Skills

  • product development
  • marketing
  • advertising
  • promotional campaigns

Interests

Travelling and meeting new people
Reading books and newspapers
Surfing internet
Flora and fauna
Building Construction

Personal Qualities

  • Possess quality leadership skills
  • Willingness to work over time
  • Excellent organization skill
  • High Tact and diplomacy in my task
  • Possess the capacity to conceptualize any program intervention
  • Comfortable to work under pressure to deliver multiple tasks
  • Very effective team player
  • Result oriented and like taking up new responsibilities and challenges

Competencies Summary

  • Excellent in computer literacy
  • Organize successful product development
  • High communication skills both written and verbal
  • Effective networking and liaison with other departments
  • Excellent skill to produce best research and reporting
  • Capability to understand and adapt to adult learning principles

Home Province

Enga

Disclaimer

I Mrs. Jennifer Watai solemnly declare that the information supplied on this document is true and valid according to my sound knowledge and sincere judgment.

Personal Information

  • District: Wabag
  • Age: 32
  • Date of Birth: 09/07/92
  • Gender: Female
  • Nationality: Papua New Guinean
  • Marital Status: Married
  • Religion: Christianity

Timeline

HR Assistant

Airways Hotel Ltd
01.2017 - 01.2018

Intern

Coral Group Hotels
01.2014 - 01.2015

Intern

Tourism Arts & Culture
01.2013 - 12.2013

M.D. - Tourism And Hotel Management

Southern Cross University

Bachelor of Business Management - Bachelors of Business Management

University of Papua New Guinea

High School Diploma -

Mt Hagen Secondary School
Jennifer WataiManager