Jennifer Lopez
Liverpool,NSW
Summary
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Well-qualified sales assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Availability 24/7
Overview
3
3
years of professional experience
Work History
Administration
Adamson Electrics
01.2021 - Current
- Updated spreadsheets and databases to track, analyse and report on performance and sales data.
- Consulted with leadership to identify processes requiring improvement to support growth and success.
- Executed record filing system to improve document organization and management.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Edited documents to improve accuracy of language, flow, and readability.
- Determined appropriate budgets and oversaw expenses.
- Updated budgets and work plans for optimal planning and goal attainment.
Sales Assistant
General Pants
12.2020 - 11.2021
- Assisted customers with prompt and polite support in person and via telephone.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Used a consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability, and pricing.
- Input credit and debit card payments into POS system to complete purchases.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
- Worked independently with minimal supervision.
- Built relationships with customers and the community to promote long-term business growth.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed over 100 customers per day
Sales Assistant
The One Australia Pty Ltd
04.2021 - 09.2021
- Greet customers and ascertain each customer’s needs - Recommend alternative products - Handle money holdings including, deposit - Handled returns, stock orders, stock intake and inventory fill
- Handled opening and closing the store.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended, selected and located merchandise based on customer desires.
Education
High School Diploma -
All Saints Senior College
Casula, NSW12-2019
Skills
- Product Merchandising
- Returns and Refunds
- Payment Processing
- Inside and Outside Sales
- Customer Needs Assessment
- Product and Service Sales
- Credit and Debt Card Processing
- Opening and Closing Procedures
- Product Management and Pricing
- Staff Assignments
Languages
Tagalog
Native/ Bilingual
References
References available upon request.
Timeline
Sales Assistant
The One Australia Pty Ltd
04.2021 - 09.2021
Administration
Adamson Electrics
01.2021 - Current
Sales Assistant
General Pants
12.2020 - 11.2021
High School Diploma -
All Saints Senior College
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