JENNILYN FAGSAO
263 Troughton Road Coopers Plain ,QLD
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Overview
8
8
years of professional experience
Work History
Housekeeping Supervisor
Sofitel Brisbane
10.2022 - Current
- Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
- Investigating and addressing complaints regarding poor housekeeping service.
- Issuing cleaning supplies and equipment to housekeeping staff as needed.
- Performing various cleaning duties in instances of staff shortages.
- Providing training to the housekeeping staff.
Ac Restaurant Manager Assistant
Susan T. Sagalto
11.2021 - 09.2022
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Apartment Cleaner
Luisa Biangdan
06.2019 - 09.2021
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Factory Production Worker
Au Optronics
03.2016 - 03.2019
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Operated [Number] machines proficiently and in compliance to safety standards.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Used equipment properly to avoid workplace hazards or injuries.
- Tester
Education
No Degree - Housekeeping
Meridian Paramedical And Technical Institute
Philippines07.2012
Bachelor of Science - Tourism
University of The Cordilleras
Philippines05.2012
High School Diploma -
Saint Vincent High School
Philippines04.2009
Skills
- Cleaning Practices
- Task Assignment
- Employee Evaluations
- Ordering Cleaning Supplies
- Staff Scheduling
- Staff Evaluations
Timeline
Housekeeping Supervisor
Sofitel Brisbane
10.2022 - Current
Ac Restaurant Manager Assistant
Susan T. Sagalto
11.2021 - 09.2022
Apartment Cleaner
Luisa Biangdan
06.2019 - 09.2021
Factory Production Worker
Au Optronics
03.2016 - 03.2019
No Degree - Housekeeping
Meridian Paramedical And Technical Institute
Bachelor of Science - Tourism
University of The Cordilleras
High School Diploma -
Saint Vincent High School
Similar Profiles
Nisha JaiswalNisha Jaiswal
Night Auditor at Sofitel BrisbaneNight Auditor at Sofitel Brisbane
Emi NegoroEmi Negoro
Commis Pastry Chef at Sofitel BrisbaneCommis Pastry Chef at Sofitel Brisbane
Lavinia SoipangLavinia Soipang
Apprentice Chef at Sofitel Brisbane CentralApprentice Chef at Sofitel Brisbane Central
MONICA PARUMONICA PARU
Age care Placement at Parkdale MACGAge care Placement at Parkdale MACG
Abdul Rauf RazzaqAbdul Rauf Razzaq
Secuirty Officer at Robuck Secuirty CompanySecuirty Officer at Robuck Secuirty Company