Jenny Aidoo
Sydney,NSW
Summary
I have a caring attitude centred on treating people with dignity and respect. I am also dedicated to offering exceptional assistance to team members and clients. I have background in various office settings and is knowledgeable about service and clerical requirements. I can take on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Available 40 hours per week.
Overview
7
7
years of professional experience
Work History
Appointment Setter
Granton Homes
Circular Quay
03.2023 - 05.2024
- Increased appointment setting success by developing targeted call lists based on potential client needs.
- Enhanced customer relationships through timely and professional follow-ups with prospective clients.
- Streamlined the scheduling process by implementing an efficient online booking system, resulting in improved organization.
Shift Supervisor
KFC
Enfield
11.2017 - 07.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Aged Care Worker
Your Aged Care At Home
Blacktown, NSW
10.2020 - 03.2022
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Education
Bachelor Degree -
Western Sydney University
Skills
- Conflict resolution
- Team collaboration
- Infection control
- Incident Reporting
- Dependable and Responsible
- Multitasking and Organization
- Customer and client relations
- Greeting and Seating Clients
- Documentation And Reporting
- Scheduling appointments
- Incoming Call Reception
- Customer Service
- Positive Attitude
- Computer Skills
- Clear Communication
Timeline
Appointment Setter
Granton Homes
03.2023 - 05.2024
Aged Care Worker
Your Aged Care At Home
10.2020 - 03.2022
Shift Supervisor
KFC
11.2017 - 07.2022
Bachelor Degree -
Western Sydney University