Jenny Beaton
Shepparton,VIC
Summary
Dynamic administrative professional and leader with 20+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Overview
28
28
years of professional experience
Work History
Administration Coordinator
OPAL Fibre Packaging
09.2020 - 02.2023
- Assisted management with special projects to complete all tasks by deadlines.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Developed and implemented organizational systems to streamline daily operations.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Supply chain management, materials management, and purchasing and procurement processes using SAP ERP software.
Senior Enrolment Officer
Virtual School Victoria
09.2017 - 01.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Liaise with schools, regional offices and staff.
- Prepare and collate Services Australia reports.
- Complete PTV identification forms.
- Train and supervise staff with data entry.
- Review enrolment applications as per enrolment categories.
- Process enrolment applications.
- Maintain and enter information into the student database.
- Produced the enrolment guide and the step by step guide for data entry.
- Review word done by others to check for spelling and grammar.
- Prepare and mail invoices to parents and schools.
- Assist with enrolment and excursion payments.
Transitions Officer
Virtual School Victoria
09.2017 - 01.2020
- Manage student transition from school forms.
- Request documentation from parents, students and organisations.
- Liaise with the regional office via email and phone.
- Complete forms in accordance with school procedures.
- Conduct searches to find needed information, using such sources as the internet.
- Generate letters for students and parents.
Publications Officer
Virtual School Victoria
07.2014 - 01.2020
- Edit and proofread Primary and Secondary courses to produce accurate and high-quality work.
- Assisted teaching staff with problems they faced formatting their courses electronically.
- Liaise with a range of staff from the printing company regarding correspondence, deadlines and the most efficient and beneficial practise possible to establish the finished product.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Receptionist
Virtual School Victoria
09.2013 - 01.2020
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Offered polished and skilled assistance to every caller or school guest, supporting the Virtual School Victoria team of 250 with utmost professionalism.
- Word processing for executive staff members.
- Maintain the electronic absentee list.
- Maintain the bulletin on the intranet.
- Organise appointment calendars and schedule meetings.
- Maintain the staff phone list.
- Maintain security by following procedures and controlling access.
- Manage CRT access cards.
- Process student transfer notes.
- Update off-site course development day database.
- Register and distribute student work.
- Manage school mobile phone.
- Assist student before seminars and exams.
Receptionist Administrator
Kraft Foods Australia
03.2007 - 10.2012
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Operated multi-line telephone system to independently handle numerous calls each day.
Entrepreneur
Blue Moon Restaurant
02.1995 - 05.2000
- Determined business plan, mission statement, and vision.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Negotiated supplier contracts to secure competitive pricing for materials and services.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
Education
Certificate of Completion - Mental Health
Youth Mental Health First Aid
Thornbury, VIC07.2019
Certificate IV - Business Management
Business Management
Online02.2014
Certificate II - Tourism And Travel Management
Travel And Tourism
Online09.2011
Certificate II, III And IV in Security Operations - Security And Protective Services
Complex Training Academy
Melbourne, VIC03.2006
Skills
- Logistics Support Services
- Organizational Systems
- Supporting Sales Staff
- Interpersonal Communication Skills
- Attention to Detail
- Database Management
- Strong work ethic
- Strong team player
- Excellent written and verbal communication
Timeline
Administration Coordinator
OPAL Fibre Packaging
09.2020 - 02.2023
Senior Enrolment Officer
Virtual School Victoria
09.2017 - 01.2020
Transitions Officer
Virtual School Victoria
09.2017 - 01.2020
Publications Officer
Virtual School Victoria
07.2014 - 01.2020
Receptionist
Virtual School Victoria
09.2013 - 01.2020
Receptionist Administrator
Kraft Foods Australia
03.2007 - 10.2012
Entrepreneur
Blue Moon Restaurant
02.1995 - 05.2000
Certificate of Completion - Mental Health
Youth Mental Health First Aid
Certificate IV - Business Management
Business Management
Certificate II - Tourism And Travel Management
Travel And Tourism
Certificate II, III And IV in Security Operations - Security And Protective Services
Complex Training Academy
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