Summary
Overview
Work History
Education
Skills
Professional Development Courses
Timeline
Generic

Jenny Chaseling

Oakdale

Summary

Experienced in administration and customer service, seeking a challenging and fulfilling role to utilize related experiences, knowledge, and transferable skills. Strong communication skills and analytical mind excel at quickly assessing situations and making informed decisions. People-oriented nature has developed proficient communication and interpersonal skills, as well as a perceptive understanding of others. Persistent in working towards goals, even in the face of opposition or distractions, with proven ability to balance competing objectives. Takes initiative and works independently to consistently complete tasks to the best of ability without direct supervision. Adaptable to changing systems, procedures, and computer technology, always eager to learn new skills. Personal integrity and ethical principles are integral to life, striving to remain compassionate and fair in all situations. Professional retail worker with a strong focus on teamwork, flexibility, and achieving results. Solid experience in customer service and sales with skills in inventory management and point-of-sale systems, consistently providing exceptional customer experiences. Reliable and adaptable, consistently meeting goals and adapting to changing needs.

Overview

25
25
years of professional experience

Work History

Retail Team Member

Coles
01.2024 - Current

Shop Assistant

The Oaks Newsagency
01.2021 - 01.2024

Shop Assistant

Takeaway shop
01.2019 - 01.2021

Contract Administrative Assignments

Programmed
01.2016 - 01.2019

OH&S Administration (Contract)

Repco
01.2015 - 01.2016

Administrator

Ceva Logistics P/L
01.2010 - 01.2015
  • Company Overview: an international transport company
  • Ensure manifests and consignment notes for interstate freight are correct prior to despatch of trucks;
  • Calculate weights and cubic’s of transport per consignment;
  • Initiate appropriate corrective action in regards to outstanding consignment notes and manifests, utilising a computerised system (POD);
  • Investigate why goods for transport has not been manifested and rectify;
  • Ensure manifests and all associated paperwork is despatched to drivers;
  • Utilise Microsoft Word, Excel and Outlook in the preparation and updating of transport statistical reports for management for all countries;
  • Work in a team environment, foster and develop cordial relations with fellow staff members, transport companies, forklift drivers and warehouse staff to maintain consistency in service;
  • Ensure 'Best Customer Practices' are initiated, developed and improved in all areas of operations;
  • Ensure strict adherence to security procedures, safety and human resource legislation including OH&S
  • An international transport company

Administration Assistant

Ceva Logistics P/L
01.2009 - 01.2010

Contract Administrative Assignments

Integrated
01.2008 - 01.2010

Unit Trust Officer

Registries Ltd
01.2007 - 01.2008
  • Process fund applications, redemptions, changes and transfers ensuring accuracy to detail;
  • Liaise effectively and build strong relations with clients, financial advisors, external custodians and investors;
  • Correspond with investors, financial advisors and clients within strict time schedules;
  • Maintain and update the in-house registry system together with client bank accounts and reconcile;
  • Provide information as requested from call centre enquiries;
  • Obtain information in regards to price allotments for major account clients;
  • Undertake general clerical and administrative functions as required

Loans Administrator

Export Finance & Insurance Corporation (EFIC)
01.2006 - 01.2007
  • Administration of loans, guarantees, bonds and insurance;
  • Prepare and update the EFIC’s treasury settlement database (Integra IT);
  • Capture disbursements, incomes, repayments, fees and payment arrears;
  • Manage accounts receivable and payable functions in accordance with facility documentation;
  • Effectively manage the records system i.e
  • Create new folders, maintain and update files and archive as required;
  • Liaise with Account Managers in order to prepare payment notices;
  • Diarise and oversee covenant obligations for exporters, borrowers, buyers and guarantors;
  • Assist the Account Managers in updating relevant risk management records;
  • Prepare and maintain spreadsheets and financial data for management

Client Administrator – Operations, Unlisted Unit Trust Officer, Fund Services

Perpetual Trustees
01.2000 - 01.2006
  • Writing and developing office procedures;
  • Manage income distributions – direct debit of client accounts;
  • Maintain and update cash journals including the transferring of funds to and from accounts;
  • Oversee tax fees and BAS payments;
  • Establish new superannuation funds for clients as well as organise and check payments of client accounts;
  • Prepare cash reconciliation reports;
  • Train, coach and mentor new employees

Education

Higher School Certificate -

CHRISTIAN COMMUNITY HIGH SCHOOL
01.1991

Certificate in Office Skills -

01.1994

Certificate in Retail -

01.1992

Certificate in Office Practice -

01.1992

Skills

  • Administrative skills
  • Communication skills
  • Negotiation skills
  • Conflict resolution skills
  • Customer oriented
  • Computer literate
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Access
  • E-mail
  • Internet
  • Records management
  • Ability to prioritise tasks
  • Ability to meet conflicting deadlines
  • Ability to work independently
  • Ability to work in a team environment
  • Attention to detail
  • Professional work ethics
  • Knowledge of OH&S
  • Knowledge of EEO
  • Knowledge of ethical practices

Professional Development Courses

  • RSA - Urban E – Learning, 2024
  • MYOB Computerised Accounting, 2020
  • St John’s Ambulance – Senior First Aid, 2014
  • MS Excel 2002/2003, 2006

Timeline

Retail Team Member

Coles
01.2024 - Current

Shop Assistant

The Oaks Newsagency
01.2021 - 01.2024

Shop Assistant

Takeaway shop
01.2019 - 01.2021

Contract Administrative Assignments

Programmed
01.2016 - 01.2019

OH&S Administration (Contract)

Repco
01.2015 - 01.2016

Administrator

Ceva Logistics P/L
01.2010 - 01.2015

Administration Assistant

Ceva Logistics P/L
01.2009 - 01.2010

Contract Administrative Assignments

Integrated
01.2008 - 01.2010

Unit Trust Officer

Registries Ltd
01.2007 - 01.2008

Loans Administrator

Export Finance & Insurance Corporation (EFIC)
01.2006 - 01.2007

Client Administrator – Operations, Unlisted Unit Trust Officer, Fund Services

Perpetual Trustees
01.2000 - 01.2006

Certificate in Office Skills -

Certificate in Retail -

Certificate in Office Practice -

Higher School Certificate -

CHRISTIAN COMMUNITY HIGH SCHOOL
Jenny Chaseling