Jenny Earles
Miners Rest,VIC
Summary
Dedicated cleaning professional with a proven track record at Sovereign Concrete Products, excelling in sanitation practices and customer service. Recognized for enhancing facility hygiene and achieving zero complaints regarding cleanliness. Skilled in efficient cleaning techniques and team collaboration, ensuring a pristine environment that promotes health and safety.
Overview
23
23
years of professional experience
Work History
Cleaner
Soveriegn Concrete Prodcucts
03.2019 - Current
- Performed thorough cleaning of commercial spaces, ensuring adherence to safety and sanitation standards.
- Maintained cleanliness and hygiene standards in assigned areas.
- Utilized cleaning equipment and supplies effectively for various surfaces.
- Supported team in achieving daily cleaning objectives through collaboration.
- Followed safety protocols to ensure a secure working environment.
- Adapted to changing tasks and priorities to meet operational needs.
- Reported maintenance issues to ensure prompt resolution and facility upkeep.
- Learned proper techniques for using different cleaning tools and chemicals.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Streamlined cleaning processes to increase efficiency without compromising on quality.
- Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
- Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
- Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
- Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
The Stag Hotel
Les Frost
08.2013 - 2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Miners Rest Tavern
Cheryl McNeight
01.2003 - 09.2013
- Maintained cleanliness and sanitation standards across production areas.
- Operated cleaning equipment including floor scrubbers and pressure washers efficiently.
- Disposed of waste materials in accordance with safety regulations and company guidelines.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Conducted routine inspections to ensure compliance with cleanliness standards.
- Collaborated with team members to streamline cleaning processes for increased efficiency.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Education
No Degree - Coursework
WENDOUREE HIGH TECHNICAL SCHOOL
Wendouree, VIC01-1985
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Team collaboration
- Reliability and punctuality
- Problem-solving
- Efficient cleaning techniques
- Interior and exterior cleaning
- Restroom sanitation
- Attention to detail
- Sanitation practices
- Dusting techniques
- Chemical handling
- Health and safety compliance
- Disinfection practices
- Waste management
- Window washing proficiency
- Physical stamina
- Professional appearance
- Quality control
- Health and safety regulations
- Quality assurance
- Confidentiality awareness
- Stain removal techniques
Timeline
Cleaner
Soveriegn Concrete Prodcucts
03.2019 - Current
The Stag Hotel
Les Frost
08.2013 - 2017
Miners Rest Tavern
Cheryl McNeight
01.2003 - 09.2013
No Degree - Coursework
WENDOUREE HIGH TECHNICAL SCHOOL
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