Jenny Ehrig
Bondi Junction,NSW
Summary
Motivated and experienced waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customers needs to facilitate enjoyable fine dining experiences. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Food Runner / Hostess
Mr. Wong
02.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service while minimizing errors and complaints.
- Ensured timely seating of guests by effectively managing reservation system and table assignments.
- Developed strong relationships with regular patrons, fostering loyalty and repeat business.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
- Showed high-level understanding of fine dining standards and practices.
Waitress, Part-time
BV Pool 2000
02.2022 - 11.2023
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed high volume of customers during peak hours while maintaining prompt and efficient service.
- Collaborated with team members to ensure harmonious guest experiences.
- Assisted in training new waitstaff.
Restaurant Waitress, Part-time
Finca & Bar Celona
01.2021 - 01.2022
- Streamlined dining experience for guests by efficiently managing food orders and delivering meals promptly.
- Maintained a clean and organized dining area, ensuring a comfortable atmosphere for all patrons.
- Handled high-pressure situations gracefully, addressing customer concerns professionally and promptly.
- Accurately recorded orders and relayed dietary restrictions to the kitchen staff, ensuring customer satisfaction.
Restaurant Waitress, Part-time
R Café
01.2017 - 06.2018
- Maximized table turnover rate with timely seating of new customers and effective coordination with the kitchen staff.
- Collaborated closely with other team members to provide seamless service during busy shifts.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
Waitress
Sylter Royal
07.2018 - 09.2018
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
- Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
- Handled guest complaints professionally, resulting in satisfied customers and repeat business.
Surgical Assistant
St. Elisabeth Group
12.2020 - 11.2023
- Enhanced surgical efficiency with diligent organization of operating rooms.
- Collaborated with interdisciplinary teams for optimal patient care.
- Actively participated in daily debriefings for improved team coordination and ongoing development in the workplace.
Au Pair
Au Pair In America
10.2018 - 05.2020
- Managed daily schedules effectively, ensuring punctuality for school drop-offs as well as extracurricular activities.
- Ensured household cleanliness by performing light housekeeping tasks such as laundry, cleaning or organizing play spaces.
- Prepared meals for children based on optimal dietary guidelines.
Education
Higher Education Qualification -
Franz-Stock-Gymnasium
Arnsberg, Germany06.2018
Skills
- RSA certification
- Barista certification
- Hospitality Service Expertise
- Fine dining experience
- Team collaboration
- Food Running
Timeline
Food Runner / Hostess
Mr. Wong
02.2024 - Current
Waitress, Part-time
BV Pool 2000
02.2022 - 11.2023
Restaurant Waitress, Part-time
Finca & Bar Celona
01.2021 - 01.2022
Surgical Assistant
St. Elisabeth Group
12.2020 - 11.2023
Au Pair
Au Pair In America
10.2018 - 05.2020
Waitress
Sylter Royal
07.2018 - 09.2018
Restaurant Waitress, Part-time
R Café
01.2017 - 06.2018
Higher Education Qualification -
Franz-Stock-Gymnasium
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