Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jenny Elia

Cairns

Summary

Dynamic professional with a proven track record at NPA Family & Community Services, excelling in customer service and conflict resolution. Adept at event coordination and team collaboration, I consistently enhance customer satisfaction through innovative problem-solving and effective communication. Committed to achieving project goals while fostering strong community partnerships.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

4
4
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification

Work History

Children service

NPA Family & Community services
Bamaga
04.2023 - 08.2024
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Volunteers

Canteen
Cairns
05.2020 - 10.2022
  • Assisted in organizing community events and activities for local outreach programs.
  • Supported fundraising efforts by promoting events through social media channels.
  • Coordinated volunteer schedules to ensure adequate staffing at events.
  • Maintained communication with local organizations to strengthen partnerships.

Education

Bentley Park College
Edmonton , QLD

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Event coordination
  • Strong verbal communication
  • Multi-Task
  • Time management

Certification

  • Hospitality

References

References available upon request.

Timeline

Children service

NPA Family & Community services
04.2023 - 08.2024

Volunteers

Canteen
05.2020 - 10.2022

Bentley Park College

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Jenny Elia