Summary
Overview
Work History
Education
Skills
Timeline
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Jenny Glebova

Brisbane,QLD

Summary

Professional, knowledgeable and detail-oriented Health Services Practice Manager. A multi-tasker who excels at handling the management, administration and business operations. Engaging and friendly team player who supports the staff to do their best and achieve optimum results

Overview

20
20
years of professional experience

Work History

Practice Manager

Ashgrove West Group Practice
06.2017 - Current
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Provided supervision and management to team of support personnel.
  • Developed and implemented strategies to improve patient access, satisfaction and care quality.
  • Oversaw accounting, budgeting, and financial reporting.
  • Developed policies and procedures for effective practice management.
  • Supervised team of 15 office personnel.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Consulted with healthcare professionals on business decisions.
  • Analyzed financial data to assist in budget creation and forecasting.
  • Experience and knowledge with AGPAL accreditation for general
    practices. Independently worked on accreditation of practice
    for self assessment process and assisted with on site assessment.
  • Worked flexible hours across weekend and holiday shifts

Receptionist, Practice Manager

Border Health Profile
06.2016 - 05.2017
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Created and implemented organizational policies and procedures.
  • Oversaw accounting, budgeting, and financial reporting.
  • Developed policies and procedures for effective practice management.
  • Developed and implemented strategies to improve patient access, satisfaction and care quality.

Bookkeeper

De’Corso Accounting
04.2016 - 05.2016
  • Maintained and processed invoices, deposits, and money logs.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reconciled and corrected issues with financial records.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Completed tax forms in compliance with legal regulations.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.

Accountant

Saturn-Orient
12.2003 - 12.2013
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Evaluated and improved financial records to make important business decisions.
  • Improved data collection, financial analysis and financial modeling to optimize practices and retain customers, implemented new accounting programs
  • Leveraged finance knowledge to strengthen controls and improve transparency.
  • Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
  • Itemized taxpayer expenses to identify maximum adjustments, deductions and credits.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Provided journal entries and performed accounting on accrual basis.
  • Maintained integrity of general ledger and chart of accounts.
  • Used accounting software to issue tax returns and prepare consolidated reports.
  • Cooperated with senior leaders to create operating budgets and initiate financial planning.
  • Identified legal tax savings and recommended ways to improve profits.

Education

Advanced Diploma - Accounting

TAFE SA in Adelaide
Adelaide, SA
12.2015

Bachelor Degree in Economics -Accounting, Analysis - Accounting And Finance

Far Eastern State University, Russia
Russia
06.2007

Skills

  • Medical Programs Implementation
  • Budget Oversight
  • Human Resource Management
  • Managing Practice Operations
  • Bookkeeping
  • Clinical Quality Program Standards
  • Policy Development
  • Accreditation Coordination
  • Payroll Administration

Timeline

Practice Manager

Ashgrove West Group Practice
06.2017 - Current

Receptionist, Practice Manager

Border Health Profile
06.2016 - 05.2017

Bookkeeper

De’Corso Accounting
04.2016 - 05.2016

Accountant

Saturn-Orient
12.2003 - 12.2013

Advanced Diploma - Accounting

TAFE SA in Adelaide

Bachelor Degree in Economics -Accounting, Analysis - Accounting And Finance

Far Eastern State University, Russia

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Jenny Glebova