JENNY HIGHAM
Mount Pleasant,Australia
Summary
I am a reliable, hardworking, loyal, and confident individual. I pride myself in creating genuine connections with people and helping them with the tasks and problems presented. I have exceptional organisational and multitasking skills, with the ability to prioritise workloads.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Member
Kmart
Mackay
10.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Process returns, purchases, create lay-bys and online order collection etc
- Learned all required tasks quickly
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Laundry Attendant
Glenella Care
Mackay, QLD
10.2023 - Current
- Collect, wash, dry fold and deliver laundry for over 100 residents.
- Maintain a clean and organised work environment, ensuring optimal productivity and minimal downtime.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Various Roles
Coles
Mackay, QLD, Australia
07.2021 - Current
- Stocked shelves, racks, and cases with new or transferred merchandise
- Markdowns
- Reworks
- Backstock
- Duty manager tasks when night trade manager absent, including alarming of store at the end of the evening
- Helping customers with product location
- Personal Shopper
Learn To Swim Instructor
Jump Swim School
Mackay, QLD, Australia
10.2022 - 04.2024
- Provided swimming instruction to students of various ages and ability levels
- Acted immediately and appropriately to secure safety of patrons in event of emergency
- Demonstrated proper swimming techniques and safety rules
- Created a safe and fun learning environment for students
Delivery Driver
TWD
Mackay, QLD, Australia
02.2022 - 04.2023
- Sorting of received goods at depot
- Loading of cars ready for delivery
- Deliver goods to homes in a timely manner local to Mackay and Moranbah
- Adhered to delivery schedules and deadlines
- Utilized relevant map programs and GPS systems to navigate routes
- Checked delivery addresses and verified correct package delivery
Medical Receptionist (Temp)
Brisbane Street Clinic
Mackay, QLD, Australia
10.2021 - 11.2021
- Scanned and documented new patient information in electronic health records for registration purposes
Transportation Coordinator (Temp)
Emeco Group
Mackay, QLD, Australia
08.2021 - 10.2021
- Requesting quotes
- Requesting work orders
- Processing purchase orders
- Liaising with transport company
- Booking Transport
- Entering Timesheets
- Receipting Invoices
Receptionist Administrator
Jayden Enterprises
Mackay, QLD, Australia
10.2020 - 06.2021
- Answering & directing calls
- Entering jobs & quotes
- General admin duties
- Processing purchase orders
- Liaising with clients
Administration Officer
Coates Hire
Mackay, QLD, Australia
07.2019 - 09.2020
- Process purchase orders
- Building relationships with customers
- Updating BMA CMS checklist
- Organising employee inductions, D&A test etc
- Answered phone calls and emails from clients to address questions, complaints, and needs
Administration Officer
International Subcontracting Solutions
Sark, Channel Islands, United Kingdom
02.2012 - 09.2017
- Responsible for end-to-end payment duties including reviewing,
- setting-up and authorising payments
- Oversight of contract management responsibilities
- reviewing, approving, and interpreting contracts
- Processing expenses claims
- Completing and submitting employment related documentation
- Creating invoices and issuing timesheets
Skills
- Building customer relationships
- Problem solving
- Time management
- Managing customer complaints
- In-house computer systems
Certification
- Blue Card
- NDIS Card
Timeline
Team Member
Kmart
10.2023 - Current
Laundry Attendant
Glenella Care
10.2023 - Current
Learn To Swim Instructor
Jump Swim School
10.2022 - 04.2024
Delivery Driver
TWD
02.2022 - 04.2023
Medical Receptionist (Temp)
Brisbane Street Clinic
10.2021 - 11.2021
Transportation Coordinator (Temp)
Emeco Group
08.2021 - 10.2021
Various Roles
Coles
07.2021 - Current
Receptionist Administrator
Jayden Enterprises
10.2020 - 06.2021
Administration Officer
Coates Hire
07.2019 - 09.2020
Administration Officer
International Subcontracting Solutions
02.2012 - 09.2017