Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jenny Kavanagh

Perth,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Wade Court Medical Centre
Girrawheen, Western Australia
09.2018 - Current
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Processed patient payments and scanned identification and insurance cards.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.

Traffic Controller

Pilbara Traffic Management
Karratha, WA
08.2022 - 12.2023
  • Coordinating, setting up, managing and removing traffic control
  • Directing traffic around areas of disruption, such as roadworks, accidents, building sites and planned maintenance
  • Communicating via two-way radio with other road traffic team members, emergency response teams and construction workers to give and receive updates on traffic and conditions
  • Operating road signs, such as a Stop/Slow bat, and using hand signals to direct traffic flow and pedestrians.
  • Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
  • Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
  • Organized detours and adjusted signal timing to accommodate special events or construction projects.
  • Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
  • Maintained logs detailing all activities performed during assigned shifts including incident reports, work orders completed and any other relevant information.

Education

Advanced Diploma of Occupational Health & Safety -

A.I.W.T
West Perth
01.2022

Diploma of Occupational Health and Safety -

A.I.W.T
West Perth
01.2020

Certificate IV in Occupational Health and Safety -

A.I.W.T
West Perth
01.2019

Skills

  • Skilled at evaluating options and generating solutions
  • Enjoy working as a team member, as well as independently
  • Able to handle challenges, with proven history of increased productivity
  • Excellent interpersonal and analytical skills

Certification

  • St John of God First Aid 2018
  • WA Driver's Licence
  • WA Heavy Rigid Licence
  • Traffic Management Accreditation
  • Construction Induction White Card
  • M1 Rail Safeworking
  • RTIO Isolation theory training (Lock Holder & Personal Isolation)
  • RIO Inducted
  • FMG Inducted

References

References available upon request.

Timeline

Traffic Controller

Pilbara Traffic Management
08.2022 - 12.2023

Medical Receptionist

Wade Court Medical Centre
09.2018 - Current

Advanced Diploma of Occupational Health & Safety -

A.I.W.T

Diploma of Occupational Health and Safety -

A.I.W.T

Certificate IV in Occupational Health and Safety -

A.I.W.T

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