Jenny Klomp

Inwards Team Member

October 2022 - November 2023

• Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
• Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
• Maintained clean, organized warehouse spaces, enabling efficient movement of goods and reducing risk of accidents or damage to products.
• Optimized storage space utilization by employing effective stacking techniques, maximizing available floor area for additional inventory.
• Trained new hires on proper procedures, safety practices, and equipment usage to ensure seamless integration into the team dynamic.
• Expedited order processing through proficient use of warehouse equipment such as forklifts and pallet jacks.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Drove forklifts, pallet jacks and other equipment to move materials.
• Assisted in receiving, stocking and distribution of merchandise.

Dispatch Team Leader

November 2023 - January 2024

• Managed warehouse operations and verified proper shipment procedures.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Verified documentation and condition of freight to assure quality standards were achieved.
• Strapped items down over protective padding to secure throughout transportation.
• Surrounded items in cling film, padded blankets, and tape to protect from damage.
• Enhanced warehouse efficiency by implementing and maintaining optimal organization systems.
• Coordinated with transportation providers to arrange pickups or deliveries while prioritizing time-sensitive requests or special handling needs.
• Streamlined shipping and receiving processes to improve overall productivity and customer satisfaction.
• Shipped material and performed boxing, packing, labelling, and preparation of related documents.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Expedited order processing through proficient use of warehouse equipment such as forklifts and pallet jacks.

Stockies 2IC Team Leader

January 2024 - June 2024

• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Participated in regular inventory audits to verify accuracy of stock counts and identify discrepancies for resolution.
• Supported continuous improvement initiatives by suggesting process enhancements aimed at increasing operational effectiveness.
• Assisted in resolving customer inquiries regarding order status or product availability, ensuring customer satisfaction through prompt attention and clear communication.
• Promoted a culture of safety within the warehouse by consistently adhering to all guidelines and encouraging team members to do the same.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Facilitated smooth collaboration between departments through clear communication channels.

• Ensured safe walking surfaces by promptly addressing spills, leaks, or other hazards.
• Maintained a well-organized warehouse environment by routinely organizing inventory and storage areas.
• Contributed to a healthy work atmosphere by ensuring proper sanitation of restrooms and break rooms.
• Committed to continuous learning about new products, tools, methods that would enhance overall effectiveness in carrying out assigned tasks within the Warehouse Cleaner role.
• Supported warehouse operations by efficiently disposing of waste materials and recyclables.
• Demonstrated flexibility in adapting to changing priorities related to warehouse needs while consistently meeting daily cleaning requirements.
• Collaborated with warehouse team members to identify areas needing attention or improvement in terms of cleanliness and organization.
• Enhanced warehouse cleanliness by implementing efficient cleaning techniques and schedules.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Responded immediately to calls from personnel to clean up spills and wet floors.

• Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
• Supported quality assurance initiatives by inspecting incoming products for defects or damage prior to packing them for shipment.
• Prepared special shipments requiring additional care or handling according to specific instructions provided by customers or supervisors.
• Met or exceeded daily quota targets through focused time management and prioritization of tasks.
• Ensured timely shipment of customer orders by consistently meeting deadlines for pick-up or delivery services.
• Enhanced warehouse efficiency by maintaining a clean and organized work area, allowing for easier access to products and supplies.
• Promoted a positive team atmosphere through open communication channels and willingness to help coworkers when needed.
• Reduced shipping errors through careful attention to customer information, ensuring correct addresses and delivery preferences were used.
• Streamlined the packing process with consistent use of proper packing materials and techniques, reducing damage during transit.
• Proved successful working within tight deadlines and a fast-paced environment.
• Assembled boxes, cartons and containers to package items.
• Loaded and unloaded items from production line.
• Secured items for storage or shipment.
• Placed items into bags, boxes or other containers.
• Labeled containers, container tags or products.
• Counted items to verify accuracy of orders.

• Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
• Enhanced order accuracy by diligently picking and packing items according to customer specifications.
• Increased customer satisfaction by ensuring all picked items were accurate, well-packaged, and undamaged before shipping.
• Prioritized urgent orders whenever necessary, enabling swift delivery for high-priority customers.
• Exhibited strong attention to detail while handling fragile items carefully during the picking process, reducing product damages incurred during transit.
• Resolved issues related to incorrect or missing items promptly, ensuring minimal delay in order processing times.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Kept work areas neat, clean and free from debris.
• Followed orders precisely for correct items, sizes and quantities.
• Picked and packed order items.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Greeted store customers and discussed needs.
• Interacted with guests in friendly and knowledgeable way.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
• Utilized barcode scanners for accurate tracking of sorted pallets, minimizing inventory discrepancies and data entry errors.
• Streamlined picking processes by utilizing handheld devices and barcode scanners for accurate item selection.

• Cleaned and organized sales and stock areas.
• Put away received merchandise in designated location.
• Supported efficient load processing by accurately staging pallets for easy access to merchandise during replenishment activities.
• Enhanced customer satisfaction with timely product restocking and maintaining organized store shelves.
• Enhanced productivity by assisting with training new team members on replenishment procedures and best practices.
• Leveraged keyboard and handheld units to input data on computer.
• Collaborated with team members to efficiently complete daily replenishment tasks, ensuring optimal product availability.
• Demonstrated adaptability by quickly adjusting to changes in priorities or work assignments while maintaining strong performance levels.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Utilized technology such as barcode scanners for improved accuracy when tracking inventory movement.
• Enhanced warehouse efficiency by using barcode scanners and inventory management software to track product locations.

• Demonstrated strong attention to detail while stocking shelves according to planograms or visual merchandising guidelines.
• Managed inventory levels and stocking shelves to maintain adequate supplies for consumer needs.
• Enhanced store efficiency by multitasking between stocking shelves, organizing backroom storage, and assisting customers with inquiries.
• Reduced product waste by efficiently stocking shelves and rotating inventory.
• Provided support to stocking shelves when needed, maintaining proper product presentation on the sales floor.
• Greeted customers and provided outstanding customer service.

• Upheld company policies regarding product rotation procedures, minimizing expired merchandise issues in-store.
• Assisted in inventory management, conducting accurate counts and reporting discrepancies to supervisors.
• Boosted overall productivity within the Fill Team through consistent punctuality, commitment to work, and a strong sense of responsibility.
• Collaborated with team members to complete large-scale resets and planograms updates efficiently.
• Increased sales through effective product merchandising and visually appealing displays.
• Promoted a positive work environment through active participation in Fill Team meetings and open communication with coworkers.
• Demonstrated adaptability by supporting various departments when additional assistance was required.
• Mentored new Fill Team Members, providing training on proper handling of merchandise and adherence to company protocols.
• Supported store operations by unloading trucks, sorting products, and distributing items to appropriate departments.
• Contributed to the achievement of store sales goals by ensuring timely stocking of high-demand items.
• Improved customer satisfaction by efficiently restocking shelves and maintaining a clean store environment.
• Anticipated customer needs proactively by monitoring seasonal trends in order to prioritize stocking efforts effectively.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Maintained effective team member communication.
• Greeted customers and directed to requested products.
• Kept work areas neat, clean and free from debris.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Stocked designated items on shelves, end caps and displays.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Stocked shelves to match planograms images and instructions.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.