Jenny Lau
Queen Street Blackburn ,VIC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and compassionate Home Care Assistant with over six moth of experience in providing personalized care to elderly and disabled clients. Skilled in assisting with daily living activities, managing household tasks, and offering emotional support. Known for excellent communication skills, reliability, and a strong commitment to improving clients' quality of life. Seeking to bring my expertise in patient care and empathy to a position at Chinese Community Social Services Centre.
Overview
1
1
year of professional experience
Work History
Access Heath and Community
Volunteer Coordination Assistant
Balwyn North , VIC
12.2023 - Current
- Encouraged independence among residents and patients whenever possible.
- Patient care assisted residents with daily activities, such as bathing, dressing, grooming, and mobility.
- Performed light housekeeping duties such as changing bed linens, dusting furniture and vacuuming carpets.
- Health Monitoring regularly checked vital signs, reported any health concerns to nurses, and physicians.
- Companionship provides emotional support and companionship to residents, improving their overall well-being.
- Record keeping maintained accurate and up-to-date patient records, ensuring compliance with healthcare regulations.
Chinese Cummunity Social Service Centre Inc
Home Care Assistant
Docaster Office, VIC
06.2023 - 12.2023
- Personal care assistant clients with daily activities such as bathing, dressing, grooming, and toileting, ensuring dignity and respect at all times.
- Household management supported clients with light housekeeping, meal preparation, and grocery shopping to maintain a safe and clean living environment.
- Mobility support provided assistance with mobility, including helping clients move safely around their homes and accompanying them to appointments.
- Companionship engaged clients in meaningful conversation activities and outings to reduce feelings of isolation and improve their quality of life.
- Monitoring and reporting observed and reported any change in clients' physical or emotional condition to healthcare professionals and family members.
Education
High School Diploma -
Australian National Institute of Business & Techno
Brunswick, VIC04-2025
High School Diploma -
ABC Cooking Studio
Kuala Lumpur Malaysia08-2022
High School Diploma -
Australian Barista School CBD College
Paramount VIC08-2018
Skills
- Personal Care: Proficient in assisting clients with daily activities such as bathing, dressing, grooming, and toileting, ensuring comfort and dignity
- Medication Management: Experienced in managing medication schedules and ensuring clients take their prescribed medications on time
- Mobility Assistance: Skilled in helping clients with mobility, including transferring, positioning, and using assistive devices
- Household Management: Competent in performing light housekeeping duties, meal preparation, and maintaining a safe living environment
- Communication: Strong verbal and written communication skills, able to effectively interact with clients, families, and healthcare professionals
- Time Management: Ability to prioritize tasks and manage time effectively to meet clients' needs and schedules
- Companionship: Adept at providing emotional support and companionship to reduce clients' feelings of isolation
- Problem Solving: Capable of identifying and addressing clients' needs promptly and efficiently
- First Aid and CPR: Certified in first aid and CPR, with the ability to respond to emergencies effectively
Timeline
Access Heath and Community
Volunteer Coordination Assistant
12.2023 - Current
Chinese Cummunity Social Service Centre Inc
Home Care Assistant
06.2023 - 12.2023
High School Diploma -
Australian National Institute of Business & Techno
High School Diploma -
ABC Cooking Studio
High School Diploma -
Australian Barista School CBD College
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