Summary
Work History
Skills
Generic

Jenny-lee Lord

Penrith,NSW

Summary

Dynamic Crew Member with proven expertise in customer service and teamwork, honed at Mac Donald’s. Excelled in fast-paced environments, significantly enhancing customer satisfaction through efficient service and problem-solving. Skilled in cash handling and drive-thru operations, demonstrating a strong ability to lead and collaborate with team members to exceed quality expectations. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Adaptable crew member accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.

Work History

Crew Member

Mac Donald’s
07.2024 - 09.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Skills

  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Customer Service
  • Clear Communication
  • Cash Handling
  • Customer Engagement
  • Taking Orders
  • Flexible Schedule
  • Safe Food Handling
  • Drive-Thru Operations
  • Crew Leadership
Jenny-lee Lord