Jenny Melder
Ocean Grove
Summary
With over 25 years of extensive sales expertise across Pharmaceutical sales, Community Pharmacy, Retail, Banking and Customer Service. I am a seasoned sales professional. An energetic results focused individual capable of working autonomously whilst also thriving through collaboration. I achieve exceptional results by combining strong communication skills with an ability to quickly build rapport.
Overview
30
30
years of professional experience
Work History
Retail Sales Assistant Casual
Lorna Jane Geelong
10.2024 - Current
- Contribute to and Support Store Leader in day to day store operations
- Providing exceptional customer service in a fast paced environment, making all customers feel important and heard
- Engaging with regular customers and building meaning relationships
- Achieve individual metrics of average dollar spend
- Communication of offers and promotions to every customer to increase store profitability and return business
- Collection of data from every customer to ensure multi-channel reach
Medical Sales Representative
Arrotex Pharmaceuticals
01.2023 - 10.2024
- Represent market leading brands for Anaphylaxis, Smoking Cessation and Osteoporosis
- Engage with community Health care professionals, General Practitioners and Pharmacists
- Utilize available data to improve sales performances and results
- Achieve ALL quarterly Incentives for FY23/24
- Consistently achieve 'at or above' expected performance with all KPI’s
- Mentor rookie representatives on sales techniques, territory and call planning and strategic objectives
- New Product and Patient Program launches
- Cross functional collaboration with specialist Representatives, Brand managers, marketing and Finance
Medical Sales Representative
Boehringer- Ingelheim
03.2021 - 12.2022
- Represent market leading brands for Asthma, COPD and Type 2 Diabetes
- Development of leadership capabilities, sharing best practice, mentoring and coaching junior staff
- Southern Region Winning Team of the QTR Q1 2021 Q4 2021
- National Top 5 finish 2021 Performance to target
- Runner up Sales of the Year 2021 BI division
- Design, facilitate and present workshop for competitive selling
Medical Sales Representative
AstraZeneca Pharmaceuticals
09.2017 - 02.2021
- Represent market leading Brand for Type 2 diabetes, Heart Failure and Chronic Kidney Disease
- Project lead for increased clinic access during COVID
- Design and implement National Access Initiative
- Utilize available evidence based medicine to influence prescribers and Allied Health Professionals
- Data analysis to increase, access, sales and results growth
- Present at Internal and external Medical Functions
- Maintain high level of clinical product knowledge to influence decision makers
- Infield coaching and onboarding of 12 new staff members
- Achieved number 1 Omni Channel representative 2019
Business Development Manager
Care Pharmaceuticals
01.2014 - 06.2017
- Key account Management of selected Pharmacy Groups including Quality Pharmacy and UFS Ballarat
- Detail and sample targeted GP’s, Specialists and Nurses to drive professional recommendations
- Provide full range of account servicing to key decision makers within Pharmacy, including Owners and managers to plan for maximum profit capability
- Analysis available data to strategically target accounts to achieve company sales targets and business objectives
- Conduct instore trainings to increase staff awareness of products and profit margins to influence sales and budget achievements
Territory Manager
Inova
03.2012 - 12.2013
Sales representative
Novartis
02.2011 - 02.2012
BDM Multi Site
Pulse Group
02.2010 - 02.2011
Sales Trainer
Alphapharm
09.2008 - 02.2010
Territory Manager
Dermatech Labs
05.2006 - 08.2008
Retail Manager
Boland & Steel Amcal
04.2002 - 03.2006
Manager
Roxburgh Park Pharmacy
05.2000 - 04.2002
Customer Service
Commonwealth Bank of Australia
07.1995 - 04.2000
Education
Medicines Australia Code of Conduct and Continuing Education Programme - Pharmaceutical Sciences
University of Tasmania
TAS01-2018
Certificate 3 -
Retail Community Pharmacy Dispensary Operations
01-2005
Certificate 4 -
Supervision Retail Community Pharmacy
01-2002
Victorian Certificate of Education -
Skills
- Effective Communication
- Collaborative Teamwork
- Customer service
- Resilient in Change
- Emotional Intelligence
- Customer engagement
- Product knowledge
Timeline
Retail Sales Assistant Casual
Lorna Jane Geelong
10.2024 - Current
Medical Sales Representative
Arrotex Pharmaceuticals
01.2023 - 10.2024
Medical Sales Representative
Boehringer- Ingelheim
03.2021 - 12.2022
Medical Sales Representative
AstraZeneca Pharmaceuticals
09.2017 - 02.2021
Business Development Manager
Care Pharmaceuticals
01.2014 - 06.2017
Territory Manager
Inova
03.2012 - 12.2013
Sales representative
Novartis
02.2011 - 02.2012
BDM Multi Site
Pulse Group
02.2010 - 02.2011
Sales Trainer
Alphapharm
09.2008 - 02.2010
Territory Manager
Dermatech Labs
05.2006 - 08.2008
Retail Manager
Boland & Steel Amcal
04.2002 - 03.2006
Manager
Roxburgh Park Pharmacy
05.2000 - 04.2002
Customer Service
Commonwealth Bank of Australia
07.1995 - 04.2000
Victorian Certificate of Education -
Medicines Australia Code of Conduct and Continuing Education Programme - Pharmaceutical Sciences
University of Tasmania
Certificate 3 -
Retail Community Pharmacy Dispensary Operations
Certificate 4 -
Supervision Retail Community Pharmacy
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