Jenny Mitchell
Kurwongbah,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Entertainment Director
Workshop Wonders
Kurwongbah, QLD
09.2012 - Current
- Established entertainment schedules for performances by planning space at selected time slots.
- Negotiated deals with vendors and performers to secure ideal contractors within budget.
- Managed budget by controlling daily expenses and purchasing decisions.
- Maintained regular contact with performers or representatives to plan event logistics, achieve desirable atmosphere and meet requests.
- Conducted post-event assessments and developed reports for review and to aid future planning.
- Monitored events to keep activities on time according to pre-set programming.
- Planned and ordered supplies needed for events.
- Supervised sponsors and volunteers to oversee attendance, quality of service and adherence to rules and policies.
- Planned programs of events or schedules of activities.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Planned, organized or led exercise routines, athletic events or arts and crafts.
Project Manager
South East Queensland Indigenous Chamber of Commerce (SEQICC)
Brisbane, QLD
06.2023 - 04.2024
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Built and established strong partnerships with teams, vendors and contractors.
- Led meetings with internal team members, consultants and contractors.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Prepared cost estimates for projects of varying sizes.
Trainer & Assessor
First Aid International
Kurwongbah, QLD
01.2022 - 06.2023
- Taught complete requirements to help participants pass official CPR certification.
- Prepared and carried out lesson plans on daily schedule, verifying accurate and complete grade reporting.
- Maintained extensive knowledge in first aid, CPR and automated external defibrillators.
- Implemented hands-on activities to practice CPR techniques and refine students' skills to prepare each for emergency situations.
- Promoted team atmosphere, interacting with students and staff with respect and support.
- Planned and completed detailed lectures to outline CPR course material for students.
- Assessed students' knowledge and skills through assignments and exams.
- Initiated new learning methods to ensure total student comprehension while maximizing learning time.
Assistant Event Co-Assistant Event Co-ordinator
Ultimate Entertainment
Petrie, QLD
01.2008 - 09.2012
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Sought guidance from team members to resolve issues and identify appropriate issues for escalation.
- Provided information about facilities, entertainment options and rules and regulations.
- Recorded details of attendance or sales activities.
- Managed inventory and sale of merchandise.
- Conducted outreach to local community leaders and progressive organizations and assisted with local and regional on-site events.
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Coordinated vendors, timelines and budgets for events.
- Oversaw event logistics, venue scheduling and accommodations.
- Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
Community Relations Manager
McDonald's
Brisbane, Queensland
02.1995 - 10.2008
- Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales.
- Developed and maintained company corporate image and identity using logos and signage.
- Established and maintained working relationships with clients, government officials and media representatives.
- Evaluated advertising and promotion programs for compatibility with public relations efforts.
- Coordinated positive media interviews and events sponsorships.
- Managed team personnel, budget and schedule to handle demanding PR requirements.
- Assigned, supervised and reviewed activities of public relations staff.
- Facilitated consumer relations or relationships between managers and employees or different branch offices.
- Conferred with labor relations managers to develop internal communications to inform employees of company activities.
Assistant Restaurant Manager
McDonald's
Brisbane, QLD
02.1995 - 02.2000
Education
Certificate IV - Small Business Management
12.2019
Introduction To Business - Small Buiness
07.2012
Certificate II - Retail Operations
12.2010
Basic Operations - Management
1993
Basic Management Course - Management
2014
Certificate in Commercial and Office Studies - Commercial, Office & Retail
11.1987
High School Diploma -
11.1986
TAE40116 Certificate IV in Training And Assessment
Skills
- CPR & FIRST AID Technique Training
- Course Materials Development
- Training Program Design
- Attention to Detail
- Team Exercises
- Company Policies and Procedures
- Student Engagement
- Public Speaking
- Planning and Coordination
- Event Calendar Management
- Contract Negotiations and Administration
- Special Events Planning
- Client Relations
- Accommodation Organization
- Event Billing
- Staff Training
- Administrative Recordkeeping
- Signage and Display Preparation
- Program Planning and Development
- Project Management
Timeline
Project Manager - South East Queensland Indigenous Chamber of Commerce (SEQICC)
06.2023 - 04.2024
Trainer & Assessor - First Aid International
01.2022 - 06.2023
Entertainment Director - Workshop Wonders
09.2012 - Current
Assistant Event Co-Assistant Event Co-ordinator - Ultimate Entertainment
01.2008 - 09.2012
Community Relations Manager - McDonald's
02.1995 - 10.2008
Assistant Restaurant Manager - McDonald's
02.1995 - 02.2000
TAFE Queensland - Certificate IV, Small Business Management
Indigenous Business Australia - Introduction To Business, Small Buiness
Career Employment - Certificate II, Retail Operations
Mc Donalds Australia - Basic Operations, Management
McDonald's Australia - Basic Management Course, Management
BusinessTace - Certificate in Commercial and Office Studies, Commercial, Office & Retail
Dakabin State High School - High School Diploma,
ILearn ECollege - , TAE40116 Certificate IV in Training And Assessment
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