Jenny Ponce
Rosanna,Vic
Summary
Compassionate Healthcare Support Worker recognized for productivity and efficiency in task completion. Possess specialized skills in patient care, medical terminology understanding, and health administration procedures. Excels at therapeutic communication, empathy, and time management to enhance patient experiences and support healthcare teams effectively.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Nurse
La Trobe University
Bundoora , Victoria
02.2024 - Current
- Assisted in administering medications and treatments to patients.
- Maintained accurate documentation of patient information, including vitals, assessments, and lab results.
- Maintained confidentiality of patient records according to HIPAA guidelines.
- Interacted with patients in a professional manner while providing compassionate care.
- Collaborated with physicians, nurses, and other healthcare professionals to provide quality patient care.
- Identified potential hazards associated with equipment use or medication administration.
- Assessed patient needs using appropriate tools and techniques.
- Educated patients on health promotion activities such as nutrition and exercise.
- Monitored patient progress throughout their stay in the hospital setting.
- Performed physical exams and collected vital signs for assigned patients.
- Developed individualized nursing plans based on assessment findings for assigned patients.
- Provided emotional support to family members of critically ill patients.
- Observed changes in patient conditions and reported them to supervising nurse or physician.
- Provided patient care under the supervision of a Registered Nurse.
- Demonstrated knowledge of pharmacology principles when preparing medications for administration.
- Observed quality and comfort services delivered by nursing staff and expanded patient care abilities.
- Supported personal hygiene needs of patients and monitored fluid input and output for permanent records.
- Documented information about patient care, vitals and condition markers in computer system.
- Delivered culturally sensitive care to unit patients for optimal outcomes.
- Operated under direction of licensed nursing professionals and pursued opportunities to learn new skills.
- Maintained safe and comfortable environment for each patient.
Patient Services Assistant - Casual
Austin Health
Heidelberg , Victoria
03.2022 - Current
- Supported nursing staff in day-to-day operations.
- Restocked supplies and cleaned equipment between patients.
- Ordered medical supplies, maintained inventory levels and restocked shelves as needed.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Brought food and beverages to the table in a timely manner.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Responded promptly and appropriately to requests for assistance from hospital staff.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Collected patient information from nursing staff prior to transport.
- Educated patients on safe transfer techniques while preparing them for transport.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Communicated effectively with patients of diverse backgrounds, ages, and medical conditions.
- Served meals to customers in a friendly and courteous manner.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Prepared beverages such as coffee, tea, soda.
Education
Certificate III in Health Services Assistance -
Swinburne University
Wantirna08-2021
Bachelor of Science - Nursing - Graduate Entry
La Trobe University
BundooraSkills
- First Aid/CPR and Basic Life Support
- Medical terminology knowledge
- Mobility Assistance
- Infection Control Procedures
- Manual Handling Techniques
- Patient Care
- Patient Care and Safety
- Basic Life Support
- Task Prioritization
- Organizational Skills
Languages
English
Professional
Certification
- Graduated Bachelor of Science in Nursing in the Philippines in 2009
- Passed the National Licensure Exam for Registered Nurses in the Philippines in 2009
Timeline
Student Nurse
La Trobe University
02.2024 - Current
Patient Services Assistant - Casual
Austin Health
03.2022 - Current
Certificate III in Health Services Assistance -
Swinburne University
Bachelor of Science - Nursing - Graduate Entry
La Trobe University
- Graduated Bachelor of Science in Nursing in the Philippines in 2009
- Passed the National Licensure Exam for Registered Nurses in the Philippines in 2009
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