Highly qualified optometrist with 23 years of experience seeking a part-time customer service role at the State Library. Strong interpersonal skills developed through years of customer interactions. Excellent communicator providing caring and empathetic support. Skilled in maintaining detailed and accurate electronic records, adept at navigating complex situations quickly, and experienced in working collaboratively with teams in diverse environments. Looking forward to contributing to a welcoming and informative library environment by offering reliable, helpful an organised support.
Active listening skills, clear verbal and written communication, Empathitic and patient customer support
Maintenance of detailed record keeping and handling sensitive information Experienced data entry with accuracy facilitating prescriptions as well as referrals
Navigating complex questions and ability to find solutions quickly
Management of appointments and clinic flow Detailed record keeping and inventory management
Maintained excellent relationships with colleagues and allied health professionals Able to adapt quickly to different workplaces, drawing on past experience working across a diverse range of practices