Jenny Santhosh
Darwin,Northern Territory
Summary
A diligent and adaptable professional with experience in formulating business strategies, developing and executing business plans, and monitoring financial performance. Possesses in-depth knowledge of current best practices in trauma care delivery and injury trends, along with a solid understanding of corporate finance and performance metrics. Has a demonstrated track record of excellence in strategic management and clinical leadership at the Royal Darwin Hospital. Improved trauma care results through the adoption of best practices. Outstanding in building partnerships and leading talent acquisition, showcasing robust collaborative and clinical strategy formulation abilities that greatly enhance the quality of healthcare delivery.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Nursing Director Trauma
National Critical Care and Trauma Response RDPH Trauma Service
Darwin , NT
2024.05 - Current
- Provided exceptional strategic oversight, professional and clinical leadership, and governance for trauma management, disaster preparedness, response, and education services while collaborating with the NCCTRC and RDH Executive teams.
- Enhanced NT-wide trauma systems by collaborating effectively with the joint governance group at the Commonwealth level.
- Served as a crucial communication link between NT Health and key stakeholders from different regions - locally, territorially, and interstate - ensuring successful civil-military health engagement and integration.
- Collaborated and communicated effectively with all internal and external stakeholders to ensure optimal outcomes for trauma care.
- Demonstrated exceptional ability to adapt and excel in a fast-paced, ever-evolving work environment.
- Successfully engaged and maintained relationships with key stakeholders at different levels - local, national, and international within the region to support the goals of NCCTRC.
- Developed knowledge in contemporary management principles, corporate governance, government processes, and protocols pertaining to intergovernmental agreements and partnerships.
- Ensured the efficiency of implemented policies and programs in meeting operational objectives.
- Incorporated current research and information into executive decision-making processes. Provided leadership, coaching, coordination, and support to direct reports. Collaborated with internal and external advisory groups and committees.
Nurse Management Consultant- Trauma (N6) Royal Dar
NATIONAL CRITICAL CARE AND TRAUMA RESPONSE CENTRE
Darwin , NT
2018.04 - 2024.04
- Achieved efficiency and synergy as part of a competent, collaborative, multidisciplinary team of clinicians.
- Coordinated the Trauma Service efficiently utilising strong organisation, planning, and change management skills.
- Exhibited excellent communication, problem-solving, conflict resolution, and negotiation skills by diligently managing workloads and thriving in high-pressure situations.
- Worked towards achieving a level 1 trauma centre, overcoming unique challenges of delivering high-quality trauma care in the Northern Territory.
- Demonstrated understanding of managing highly skilled senior clinicians and their impact on healthcare delivery, organizational goals, and key performance indicators.
- Procured physical and human resources while developing policy, procedures, and protocol.
- Key involvement in quality improvement initiatives with National Safety and Quality Health Service (NSQHS) standards. Dedicated to fostering a culture of quality and safety focused on clients' unique needs in the territory, advancing trauma care standards at RDPH.
- Overseeing clinical governance and quality improvement activities, including RCA process and trauma-related deaths and complications reviews
- Responsible for enhancing stakeholder engagement through trauma advocacy and presenting key performance indicators to the RDPH Executive Committees.
- Led a team of experienced clinicians, overseeing the implementation of effective strategies for improving critical thinking and clinical reasoning abilities.
- Co-chaired the Trauma Management Committee at RDPH, overseeing the development and implementation of best practice clinical guidelines.
Trauma Clinical Nurse Consultant (N5)
NATIONAL CRITICAL CARE AND TRAUMA RESPONSE CENTRE
Darwin , NT
2015.01 - 2024.03
- Provided strong clinical leadership and guidance to junior doctors, nurses, nursing, and medical students in providing care to the severely injured individuals presenting to Royal Darwin Hospital in accordance with the Australasian Trauma verification standards.
- Contributes to reducing patient mortality and morbidity, and increasing the efficiency with which the hospital delivers trauma care.
- Worked as a resource for Optimal Care of the Injured Patient.
- Enhance and maintain the liaison and reporting mechanisms with the trauma care in a multidisciplinary team environment in the delivery of quality care.
- Maintain clinical practice and professional development relevant to trauma care in ensuring high-quality patient care and compliance with all RDPH/NT Health policies.
- Facilitated multiple clinical courses throughout NT.
- Foster a culture of learning by mentoring, promoting team development, and building individual capacity.
Clinical Nurse Specialist (N3)/Emergency Room Registered Nurse
Royal Darwin Hospital Emergency Department
Darwin , NT
2011.04 - 2014.12
- Evaluated patient care needs, prioritized treatment and maintained patient flow. Worked independently in all roles within Emergency, leading a team, coordinating patient flow, and managing staff within the department.
- Used communication and leadership expertise to liaise between management, clinical staff, and multidisciplinary team.
- Mentored and coached nursing staff, listening to concerns, managed conflicts, provided feedback, and offered leadership, guidance, and support to junior staff.
- Provided strong leadership and guidance to nurses, clinical orientation, training, and support of new Clinical Coordinators.
- Evaluated performance of registered nurses, contributing to professional development.
- Attended clinical and nonclinical education workshops and programs.
- Developed and arranged continuing education opportunities for staff to increase knowledge and skills.
- Collaborated with management teams in order to implement and evaluate programs and services.
- Assessed performance of nursing staff and built educational initiatives to enhance competency of teams and individual professionals at clinical and operational levels.
- Established rapport with medical and clinical staff and administration.
- Promoted self-advocacy in patients to aid in mitigating family and healthcare-provider relationships throughout treatment.
- Pursued opportunities and leveraged expertise to optimise patient care, improve outcomes and optimise performance of nursing team members.
Registered Nurse/ENP -MINOR INJURIES
Emergency Department Central Manchester and Manchester Children's University Hospital
Manchester , United Kingdom
2002.08 - 2011.04
- Assessed patient needs, prioritized treatment, maintained patient flows, and assisted physicians with invasive and non-invasive procedures.
- Created, implemented and evaluated patient care plans with medical team.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of Accident and Emergency Critical care team.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Maintained thorough, accurate, and confidential documentation of medical records.
- Monitored and managed various treatment and care interventions.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Trained and mentored new RNs on best practices, hospital policies and standards of care. worked in all areas of patient care (majors, minors, minor injuries resus and triage) and played a vital role on an interdisciplinary team of RNs, and social workers
- Participated in the development and implementation of individual treatment plans for patients with a broad range of physical and mental health issues.
- Acted as patient advocate and implemented total patient care through team nursing process.
Education
Master of Nursing - Masters Nursing (Nearing Completion)
Charles Darwin University
Darwin, NT2023-01
Diploma of Leadership And Management - Organizational Leadership
Accrete
Darwin, NT2020-01
Postgraduation Emergency And Critical Care - Nursing
Flinders University
Adelaide, SA2015-03
Bachelor of Science - Bachelor of Nursing
Samaritan College
1998-01
Skills
- Staff/Organisational Development and Management
- Strategic and Business Continuity Planning
- Project Management & Coordination
- Mentoring and Coaching
- Budget/Financial Management
- Business Administration to Achieve Operational Goals
- Creativity and Innovation
- Business Development in Achieving the Key Performance Indicators
Accomplishments
AHPRA Nursing and Midwifery Board of Australia
Registration number: NMW001086783
Registered Nurse NMC (UK)
Registration Number: 03BO2640
Registered Nurse (Texas Board of Nurse)
Registration Number: 749048
Affiliations
COLLEGE OF EMERGENCY NURSES AUSTRALIA -Member
AUSTRALIAN NURSING FEDERATION - Member
Australia & New Zealand Trauma Society (ANZTS) - Member
Affiliations
AUSMAT Deployments
Covid 19 Response Fiji – (2021)
Covid 19 Response @ Centre for National Resilience 2020
Victorian Bushfire Response-(2020)
‘Tour De Timor’ medical team- (2017)
Facilitator
Prevent Alcohol & Risk-related Trauma in Youth (P.A.R.T.Y)
Remote Pre-hospital Trauma Course (RPHTDC)
Remote Area Trauma Education (RATE)
Australian Trauma Team Training (ATTT)
Advanced Life Support (ALS2)
Hospital Major Incident,Medical Management and Support (HMIMMS)
Major Incident Medical Management and Support (MIMMS)
Certification
- Australia and New Zealand Trauma Society (ANZTS) Trauma Conference 2023 Abstract Presentations Panel Chair
- ANZTS Scientific Committe member
- Co chair Top End Region Trauma Management Committee
Languages
Hindi
Full Professional
Malayalam
Native/ Bilingual
Tamil
Full Professional
References
PROFESSOR LEN NOTARAS AO
Executive Director-NCCTRC
Email: Leonard.Notaras@nt.gov.au
Emma Divilly
Director Nursing and Midwifery RDPH
Email: Emma.Divilly@nt.gov.au
Bronte Martin
Director Regional Engagement-NCCTRC
Email: Bronte.Martin@nt.gov.au
Mobile: 0428525576
Dr John Roe
Director Integrated Services RDPH
Email:John.Roe@nt.gov.au
Mobile: 0403617544
Dr Brian Spain
Director Division Surgery and Critical Care-RDPH
Email: Brian.Spain@nt.gov.au
Mobile: 0408821493
Timeline
Nursing Director Trauma
National Critical Care and Trauma Response RDPH Trauma Service
2024.05 - Current
Nurse Management Consultant- Trauma (N6) Royal Dar
NATIONAL CRITICAL CARE AND TRAUMA RESPONSE CENTRE
2018.04 - 2024.04
Trauma Clinical Nurse Consultant (N5)
NATIONAL CRITICAL CARE AND TRAUMA RESPONSE CENTRE
2015.01 - 2024.03
Clinical Nurse Specialist (N3)/Emergency Room Registered Nurse
Royal Darwin Hospital Emergency Department
2011.04 - 2014.12
Registered Nurse/ENP -MINOR INJURIES
Emergency Department Central Manchester and Manchester Children's University Hospital
2002.08 - 2011.04
Master of Nursing - Masters Nursing (Nearing Completion)
Charles Darwin University
Diploma of Leadership And Management - Organizational Leadership
Accrete
Postgraduation Emergency And Critical Care - Nursing
Flinders University
Bachelor of Science - Bachelor of Nursing
Samaritan College
- Australia and New Zealand Trauma Society (ANZTS) Trauma Conference 2023 Abstract Presentations Panel Chair
- ANZTS Scientific Committe member
- Co chair Top End Region Trauma Management Committee
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