Jenny Tang

Company Overview: KAEFER Integrated Services is the Australian subsidiary of the KAEFER Group, headquartered in Germany. Specializing in asset integrity and industrial solutions, the company services the oil and LNG, mining and power industries and with a global workforce of 30,000 employees.

Key Responsibilities

• Oversee AP operations across Australia and Malaysia, leading a team 7. One AP Supervisor and four AP Officers in Kuala Lumpur and Johor Bahru, as well as one AP Supervisor and one AP Officer in Australia (Perth and Mackay).
• Drive process improvements to enhance efficiency in AP operations, including AP inbox management, Supplier change of bank details procedure, invoice processing cycle time, payment runs, employee expense claims, credit card reconciliation, office lease payments, and staff housing payments.
• Ensure compliance with company policies and regulatory requirements, including No PO No Pay, Delegation of Authority, GST registration, ATO invoicing requirements, three-way matching, PO Coverage and Eftsure verification.
• Support month-end close by overseeing supplier accruals, AP creditor aging review, journal entries, and statement reconciliations, ensuring transactions are processed within the deadlines.
• Drive process improvements across all AP functions and systems by working closely with AP team and operations team to identify inefficiencies, address root causes and enhance overall workflow.
• Provide leadership, coaching, and mentorship to the AP team, fostering an open, collaborative, and positive work environment through weekly team meetings.
• Support senior management by providing insights on PO coverage, spending trends, and GRIR analysis.
• Travel quarterly to Malaysia to review offshore team performance, provide training, and mentor junior team members.
• Work closely with procurement to reinforce the No PO No Pay Policy, ensuring suppliers comply with requirements and addressing any non-compliance or delays in good receipt. Also resolve discrepancies between agreed payment terms in supplier onboarding and actual invoicing to maintain consistency and transparency.
• Conducting employee appraisals and managing the AP hiring process for both onshore and offshore.

Achievements

• I took the initiative to update and refine the existing 'No PO, No Pay' policy letter ensuring the wording was clear and effective.This update was then distributed to all suppliers to reinforce compliance and improve understanding of the company requirements.
• Cleared a significant backlog of invoices by restructuring the workload—assigning vendors alphabetically to each team member, increasing accountability, and improving processing efficiency.
• Streamlined vehicle registration renewals by working with the Department of Transport to consolidate 220 individual registrations into a fleet schedule with a common expiry date. AP only paying one consolidate fleet schedule once a year, reducing manual processing of payment.
• Transformed Sonic Health invoicing by consolidating 250 separate invoices per month into a single fortnightly invoice, reducing admin time and improving reconciliation.
• Successfully set up and lead an offshore AP team in Malaysia, reducing wages costs in Australia while maintaining efficiency and ensuring a smooth transition.
• I developed a KPI dashboard to track supplier invoice volumes, team productivity and the top 100 vendor spend. This has improved visibility insights to assess workload capacity and determine if additional staffing is needed
• Bonus Awards for excellence in process improvement and automation in December 2024.

Company Overview: SRG Global is a diversified infrastructure services company operating across Australia and Internationally. Specialized in asset maintenance, civil and geotechnical engineering and mining services providing innovative solutions to mining services, energy and industrial sectors. SRG Global have worked across numerous world class iconic projects such as Elizabeth Quay Bridge, Ritz Carlton, Edith Cowan University in Perth, Bolivia Hill Highway Upgrade LNG Tanks in Kuwait, Wellington Wind Farm in New Zealand and many major achievements in Australia, New Zealand and South Africa.

Key Responsibilities

• Managing end to end AP function for multiple legal entities (total of 13) across Australia, New Zealand and South Africa.
• Overseeing the high volume processing of invoices (1500 invoices per week) ensuring invoice payment are processed in line with an appropriate (Delegation of Authority) and three way matching process.
• Vendor onboarding process including handling credit application process, markup T&C’s and consult with Commercial team for any T&C’s issue.
• Managing, coaching, and leading a team of 3 AP Supervisors and 5 AP Officers in Australia.
• Establishing clear roles and responsibilities amount AP team members and ensuring effective knowledge transfer & cross training team members.
• Developing a control framework for AP team members to work independently with highest autonomy such as KPI Dashboard, AP task list ensuring all responsibilities are met monthly by accessing through KPI Dashboard and month end timetable.
• Manage supplier payments and relationships, in accordance with payment terms and company cash flow requirements.
• Maintain monthly FX hedge register to monitor draw down against FX hedges.
• Provide direction to the AP team in relation to adherence to policies and procedures, data input and processing in the correct entity.
• Handling and analyzing critical creditors accounts and discrepancies for outstanding invoices.
• Perform exercise of GR/IR clearing by identifying duplicate PO’s and solving imbalance transactions.
• Develop and implement process improvement initiatives as agreed with the Financial Controller and Shared Services Manager including preparation of AP manuals & procedures.
• Involvement in change management and system upgrades and implementing best practices currently transitioning Pronto, Workbench, Jobpac to Microsoft Dynamics 365.
• Collaborate with system testers to develop test scenarios for Microsoft Dynamics 365.Ensure that a practice approach is taken to providing solutions to issues surrounding AP transactions
• Prepare spend analysis report to Executive and Senior Management as appropriate. Assist with Financial Accounting tasks including journal posting, month end closing, FBT, and provide supporting documents for audits.
• Managing the AP hiring process.

Achievements

• Implemented Paperless by utilising Invoice Scanning & verifying system through OCR software- ReadSoft and Xtracta.
• Involvement in 3 Mergers and Acquisitions (CCS Group, Global Construction Services Ltd and WBHO) require the AP integration of 2000 vendors to SRG Systems.
• Implemented a new vendor setup procedure to streamline new vendor processing requests.
• Implemented a standard checklist for changing vendor bank details to prevent fraud in the vendor master file.
• Improved business transparency and accountability by setting up KPI dashboard including discussing improvement /open suggestion with team members.
• Working with the Financial Controller to develop more useful reports through BI tools for example: AP Analysis across all accounting system.
• Maintains the integrity of the Vendor Master Database through 6 monthly review to avoid creation of duplicate vendor records and ensures vendor payment terms are in line with company requirements and agreed terms.
• Involvement in a banking migration including setting up user profile in FNB South Africa and HSBC Kuwait.
• Nominated for Excellent Award in 2017.
• Nominated for Never Give up Award in 2022.
• Consistently been rewards with Bonus Awards in recognition of good performance.

Company Overview: BGC has been a major force in the building and construction industry for over 50 years

There are over 10 BGC division involved in every aspect of manufacture, property investment and management. BGC has established its position in the WA market by innovatively aligning its product and services to many residential, commercial and engineering projects.

Key Responsibilities

• Providing guidance and day to day support to a small finance team including overseeing AP & AR function.
• Managing complex high volume, low value accounts reconciliation.
• Conducing cash and staff sales account reconciliation and aged debtor analysis.
• Accountability for EOM processes including bank and balance sheet reconciliation.
• Prepare and submit BAS, Audit pack, tax pack, FBT & ABS surveys.
• Assisting with the preparation of month end journals including prepayments, provisions and accruals.
• Analyse WIP report, highlights irregularities and resolve accounting discrepancies.
• Maintenance of the fixed asset register.
• Petty cash, credit card and bank reconciliation.
• Analysing daily stock movements and enquiring any discrepancies with operational staff.
• Assist the interim and final auditing process.

Key Responsibilities

• Processing 400-500 of invoices per week including foreign currency invoices and credit notes.
• Three way matching and coding of all invoices.
• Weekly & Monthly payment run.
• Setting up recurring payments for staff housing and parking.
• Reconciliation of supplier account statements.
• Review and process staff expense claim and petty cash reimbursement.
• Handling phone and email enquiries from vendors and internal stakeholders.
• Credit Card reconciliation.
• Raising invoice for intercompany recharges for projects progress claims.
• Monitoring stock/raw material, ensure all stocks pricing and coding accurately enter from point to point.
• Set up vendor credit applications & review Terms and Conditions.
• Monitoring overseas shipment purchasing & foreign currency account.
• Assist in preparing audit files and liaising with external auditors.
• Encourage cross training of staff in the team for coverage.
• Introducing processes and procedures that eliminated invoice duplication and reduced time to complete month end reports.
• Developed tracking reports to keep management informed of due and past due vendor invoices.

Company Overview: CouriersPlease is a fully owned subsidiary of Singapore Post, a leader in e-commerce logistics in Asia Pacific and USA.

Key Responsibilities

• Daily processing of debtor receipts and maintaining bank accounts.
• Creditors & Debtors accounts reconciliations.
• Follow up dishonoured cheques and organize customer refunds and bank reconciliation.
• Follow up with invoicing and suppliers payment discrepancies.
• Match, batch & code supplier invoice to GL.
• Prepare weekly & monthly payment runs.
• Prepare month end General Journal.
• Data entry, calculating driver pay sheets and run sheets.
• Prepare customer and Intercompany tax invoices.
• Review new account applications for customer and supplier.
• Process credit note request, forwarding to the relevant department for approval.
• Maintaining debtor’s ledgers including the follow up of outstanding accounts.
• Liaising with customers to resolve disputed invoices.
• Debt collection via telephone/email.
• Implemented invoice duplication report to improve data entry accuracy.

Company Overview: Armaguard providing currency management, cash logistic and precious cargo services to Australian business.

Key Responsibilities

• Processes cash transactions accurately and efficiency in accordance with established policies.
• Entering alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
• Complied, sorted and verified details before it was entered, located and corrected data entry errors, and reported them to supervisors.
• Balance cash report and accounts reconciliation.
• Complete over/short adjustment and sent totals to operation department.
• Prepare, sorted and distributed reports to other department.
• Ensure regulatory requirement, such as client’s confidential and banking law.
• Administration duties include faxing, achieving, scanning, printing and formatting.
• Armaguard providing currency management, cash logistic and precious cargo services to Australian business.