Jenny Thiele
Melbourne,VIC
Summary
Attentive Accounts Manager & Receptionist with excellent work ethic and positive demeanor. Polished in all facets of administration and accounts management. I am organized and dedicated with over 15 years of hands-on experience in administrative roles.
I am a highly motivated employee with a desire to take on new challenges. I pride myself on my strong worth ethic, adaptability and exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Accounts Mngr /Receptionist
03.2023 - Current
- Answering all incoming calls, Reconciliation of all accounts Payable/Receivables, Stock Control
2IC to Practice Mngr
Melbourne Central Medical Centre
- 03.2023
- Making Appointments, Greeting patients, Billing to Medicare/insurance(wcc)/private patients/overseas patients, In charge of the Methadone program to all patients who are in need, Dealing with Drugs and Poisons Dept, Making sure Doctors rooms are stocked with all medical supplies, Assisting Doctors, being a chaperone for medical procedures, Billings to Medicare and weekly reports, Ordering of Medical Equipment, Training of new reception staff, Procedures put in place for accreditation
Mngr of retail
Deluxe Dry Cleaning
- 03.2018
- Managing all 3 shops, Rostering of staff, Customer Service, In charge of all customer complaints and resolving problems within the workplace
Owner/Il Paesano's Manager
- 10.2013
- Managing and organising staff, Customer Service, Organising payroll/accounts payable, Ordering stock, Money handling and Eftpos transactions, Maintaining a safe and hygienic workplace
Office Manager
Business Sampler
- 12.2002
- Day to day operation of a successful call centre, Monitoring staff performance and motivating team members to achieve sales targets, Liaising with management and implementing new ideas and system, Accounts payable, General administration duties, Leading by example - displaying adept ability in; using phones and customer service; strong sales techniques; administration and time management
Education
Skills
- Customer service skills - committed to providing exceptional customer service to all customers/patients
- Vast experience with accounts payable/receivable and reconciliation
- Currently using Practise 2000 and Prac Soft program with the Medical Centre
- Nine years of manual payroll experience
- Managing petty cash and all cash payments from patients
- Able to multi task with the ability to complete tasks on time in a neat, accurate and methodical manner
- Assist all Doctors with their needs in relation to patients
- Great interpersonal Skills Able to build instant rapport with all customers/patients by being friendly and polite
- Flexibility to handle situations while still performing other tasks
- Able to keep patient/customer confidentiality
- Able to work effectively on my own or as part of a team
- Well-developed two-way communication skills, in which enable me to be a good listener and an articulate communicator
- Drivers Licence and reliable transport
- File Management
- Scheduling
- Clerical Support
- Office Management
- Administrative Support
- Data Entry
- Project Coordination
- Bookkeeping
- Positive and professional
- Time Management
Personal Information
Citizenship: Australian
References
Referees can be supplied upon request
Timeline
Accounts Mngr /Receptionist
03.2023 - Current
2IC to Practice Mngr
Melbourne Central Medical Centre
- 03.2023
Mngr of retail
Deluxe Dry Cleaning
- 03.2018
Owner/Il Paesano's Manager
- 10.2013
Office Manager
Business Sampler
- 12.2002
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