Jenny Vernon

Responsibilities & Experiences:

- Capacity planning and performance tuning for the Mainframe infrastructure including the z/OS and IBM Storage to ensure the optimal system and application availability.

- Maximized system availability through development and testing of contingency plans.

- Negotiated with vendors, outsources and contractors to secure contracts and set SLAs.

- Software license management to ensure the best pricing model for the business and reduce the cost

- Researched and recommended new technologies and strategies for improving system performance.

- Developed and documented the performance measurements, procedures and standards.

- Performed cost-benefit analyses for proposed systems.

Skills used: IBM DASD DS8K, IBM Tape library TS7700, SAS, MXG WLM, Control-M, TWS, Spectrum Control, SMF, RMF

Responsibilities & Experiences:

- Designed and coded a wide variety of SAS programs to evaluate z/OS CPU, I/O, DB2 and storage performance statistics.

- Provide Mainframe Impact Assessment (includes DB2, DASD, and Mainframe stats for every SAP release).

- Took part in Mainframe z/OS migration and Storage Refresh high level design.

- Produced Excel-based graphs and spreadsheets to compare performance reality with SLA goals.

- Utilized modelling tools to forecast DASD resource requirements and justify storage upgrades to meet business service levels and future workload needs.

Skills used: GDPS HyperSwap, PPRC, Flash Copy, DFSMS, DFDSS, DFHSM, IBM DS8870, HDS USP-V & VSP, EMC DMX-3, HP XP P9500, IBM tape library, IBM VTS, REXX, JCL and SAS.

Responsibilities & Experiences:

- Take part in the DB2 cloning procedures using DFHSM interface

- Manage customer’s IBM storage environment via DSCLI or Spectrum

- Lead DASD migration for legacy and leverage systems

- Coordinate & lead system DR tests for the storage team

- Take part in Mainframe Storage Refresh high level design

- Lead IBM DS8870 workload test before DASD migration

Skills used: All Compuware Mainframe Solutions (File-AID, Abend-AID, Hiperstation, Strobe, Xpediter) and ChangePoint, IBM z/OS MVS base components, JCL, COBOL, REXX, Assembler, CLIST, TSO/ISPF, RACF

Responsibilities & Experiences:

- Provide technical support for all mainframe solutions for customers in Australia and Asia Pacific

- Create testing script using REXX and COBOL to reproduce customer’s problem inhouse

- Trouble shooting and problem resolution

Skills used: Tivoli Storage Manager

Responsibilities & Experiences:

- Manage client storage pool and volume

- Backup/restore & archive/retrieve client data

- Maintain clients’ server environment

Skills used: All OS/390 & z/OS base components, TSO/ISPF, JCL, RACF

Responsibilities & Experiences:

- Monitor IBM Asia Pacific & Australia MVS clients’ systems and batch operation

- Respond to all system alerts with in proper time frame

Skills used: OS/390 & z/OS Installation and maintenance, TSM, VTS, StorageTek Virtual Tape, JCL, REXX, SMPE, RACF, DFSMS all components, XRC, PPRC, and Flash Copy.

Responsibilities & Experiences:

- Maintain and test OS/390 & z/OS operating systems in customer sites

- System programming services: install, implement, test and maintain OS/390 & z/OS operating systems and storage software - Implement TSM server on OS/390 & z/OS, and clients on Window NT/XP, Linux390, OE, and AIX at major bank customer

- Integrate customers’ storage environments using SAN technology