George Kalavritinos
Sydney,NSW
Summary
I wish to use my knowledge enhanced from my degree in Commerce majoring in Marketing and Human Resources, whilst currently working at the National Australia Bank as a Customer Advisor I wish to enhance my skills and advance into the business banking trainee program role. My aim is to maintain relationships with our employees, customers and the broader community by using my excellent customer service skills accumulated over many years in the hospitality and marketing and promotion roles. While working a full time job I hope to eventually invest into the property and development industry to build my portfolio.
Strategic Business Marketing Manager known for highly productive and efficient task completion. Possess specialized skills in market research analysis, digital marketing strategies, and brand management. Excel in communication, leadership, and problem-solving, ensuring successful project delivery and team collaboration.
Overview
16
16
years of professional experience
Work History
Business Marketing Manager
Muscle Car Warehouse
11.2018 - Current
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Conducted market research to identify trends and consumer preferences effectively.
- Collaborated with sales teams to align marketing efforts with business objectives.
Doltone House
11.2009 - Current
- Company Overview: wedding & catering venue
- Team leader organizing between 5-15 waiters (depending on size of function)
- Supervising skills
- Dispute resolution skills- there have been many instances where I have effectively resolved disputes in the workplace
- Excellent customer service skills
- Aligning food orders with kitchen availability, acquiring good time management skills
- Managing customer expectations, taking action to correct any problems
- Attained Certificate III in Hospitality through the training agency Cognia.
- Wedding & catering venue
Frappe Café Bar
Earlwood
- Current
- Company Overview: coffee shop
- Counting and ordering stock
- Managing accounts and cash handling
- Filing paperwork, general office duties
- Promotion (direct marketing, digital marketing, advertising and sales promotions)
- Helped implement their marketing strategy and marketing mix
- Continually thinking of new ways to reach a larger target audience
- Also hold a barista certificate
- Coffee shop
Customer Advisor (Relief - Inner West)
National Australia Bank
12.2014 - 10.2018
- Ability to guide customers to the right products and services (Risk Management)
- Answer questions, handle transactions, and update customer accounts and profiles
- Resolve issues, and ensure legal, ethical, policy procedural compliance
- Problem solving skills
- Ability to meet sales targets and Key Performance Indicators
Marketing and Promotions
Sydney Markets Limited
01.2014 - 12.2014
- Company Overview: world-class fresh produce and community markets
- Conduct marketing and promotion activities to over 300 stores
- Maintain an ongoing relationship with owners
- Implement new promotion tools
- Count stock-take
- Composing team action plans
- Conduct short meetings with stand owners
- Work in dynamic teams
- World-class fresh produce and community markets
Education
Bachelor of Commerce - Marketing & Human Resource Management
UNIVERSITY OF WOLLONGONG
Marist College Kogarah
Marist College Penshurst
Skills
- Effective communication skills
- Ability to follow instructions
- Promotion/Marketing skills
- Excellent customer service skills
- Cash handling
- Objection Handling
- Meet and exceed KPI’s and targets
- Business management
- Relationship management
- Risk Management
- People Management
- Negotiation skills
- Sales
- Time management
- Administration skills
- Word & Excel
- Ability to meet KPI’s
Websites
Hobbies and Interests
- Karate and Mixed Martial Arts, currently a brown belt hoping to reach black belt at 'Ryu Bujitsu Kai Karate'
- Passion for cars, currently in the process of building one
- Member of the Grand Tourer (GT) club of Australia
- Involved in many community events and fundraisers
- Active member of the Greek Orthodox Community of Sydney
Personal Information
Date of Birth: 07/04/92
Timeline
Business Marketing Manager
Muscle Car Warehouse
11.2018 - Current
Customer Advisor (Relief - Inner West)
National Australia Bank
12.2014 - 10.2018
Marketing and Promotions
Sydney Markets Limited
01.2014 - 12.2014
Doltone House
11.2009 - Current
Frappe Café Bar
- Current
Bachelor of Commerce - Marketing & Human Resource Management
UNIVERSITY OF WOLLONGONG
Marist College Kogarah
Marist College Penshurst