Summary
Overview
Work History
Education
Skills
Projects
Certification
Timeline
Generic
Jenny Zheng

Jenny Zheng

MPH Student
Gold Coast

Summary

A passionate and curious individual with ambitions to work at the intersection of public health and innovation. My experiences span medical devices, student entrepreneurial projects, educational program delivery in school settings, and customer service.

Overview

10
10
years of professional experience
10
10
years of post-secondary education
3
3
Certifications

Work History

Medical Device Kit Assembler

Stryker
06.2024 - 02.2025
  • Implemented visually engaging signage throughout the workplace as a safety project, resulting in decreased manual handling strains and improved adherence to WHS standards
  • Commended for my strong attention to detail, demonstrated via meticulous inspection of inventory and adherence to Standard Operating Procedures, resulting in improved quality output from my team
  • Passionately invested in my professional and personal development, whether it was through self-evaluations or welcoming feedback from supervisors, noting down many valuable lessons
  • Utilised digital information management systems and communication channels (SharePoint, Teams, Outlook, Power BI, Salesforce) to collaborate cross-functionally and ensure service delivery satisfaction
  • Contributed to the 131% growth of the QLD Kit Room in 2024, the highest rate nationwide

Educator

Macgregor Outside Hours School Care (MOSHC)
01.2021 - 06.2024
  • Successfully lead educational activities in collaboration with colleagues and management, prioritising both the safety and engagement of up to 270 children aged 5 to 12 years
  • Recognised as an integral Educator for the ‘Seniors in Transition’ program in 2024, by leading the Term 2 Thrift Shop workshop and helping the children raise over $400, some of which went to charity
  • Developed tailored action plans based on astute observations of individual children, utilising a strengths-based approach to improve their wellbeing and engagement whilst at the centre
  • Consistently submitted detailed documentation ranging from incident reports, program evaluations, and learning stories, all in accordance with ACECQA National Quality Standards
  • Regularly attended Professional Development training (Social & Emotional Learning, Child Safety, Diabetes in Schools, First Aid & CPR, Chemical Safety), contributing to upholding centre excellence

Gym Receptionist

Healthworks Fitness Sunnybank Hills
01.2019 - 01.2021
  • Proficiently updated 15+ member profiles daily on computer-based systems, including the transfer of information from signed paperwork, setting up of membership expiry warnings, key tag activation/suspension, banking details, and outstanding purchases
  • Managed administrative duties including file management, photocopying, keeping an orderly desk environment, setting up signage, and maintaining adequate supplies for daily functioning of the centre
  • Resolved 100s of customer enquiries and complaints in person, over the phone, and via email
  • Treated all visitors with fairness, respect, and understanding, creating a welcoming atmosphere
  • Adhered to health and safety policies and procedures, ensuring compliance with centre regulations

Retail & Hospitality

Various
01.2015 - 01.2019
  • Since Year 11, I have actively sought out diverse work experiences in roles that piqued my curiosity. This included being a Barista at Sakuraya Cafe, a Junior storeperson at The Cheesecake Shop, a Food & Beverage Attendant for The Treasury Hotel, a Retail Sales Associate at Nike & Vodafone Australia, and Academic/Piano Tutoring. Through the accumulation of these experiences, I developed essential skills in
    customer service, organisation, sales, and teaching.

Education

Master of Public Health -

The University of Queensland
Herston
02.2025 - Current

Bachelor of Rehabilitation Sciences -

Griffith University
Brisbane, QLD
02.2019 - 07.2024

High School Diploma -

Brisbane State High School
Brisbane, QLD
01.2012 - 12.2016

Skills

  • Program development

  • Quality control

  • Reporting

  • Teamwork

  • Microsoft Office

  • Stakeholder engagement

  • Public speaking

  • Adaptability

  • Bilingual (English/Chinese)

  • Data analysis

Projects

  • Self-learning data analysis and coding skills (Python, R, SQL, Excel). This is out of a desire to strengthen my abilities in analysing and interpreting health data.
  • JZ Fitness & Wellbeing: I created personalised fitness programs for 3 friends, applying science-based exercise principles to design workouts suited for their individual needs and goals. Utilising Canva and PowerPoint, I incorporated personal branding, visual aids, and progress tracking.
  • SocialBench: I developed an entrepreneurial concept aimed at combating the loneliness epidemic by building upon the 'Happy to Chat' benches initiative.

Certification

Current QLD Driver’s License

Timeline

Master of Public Health -

The University of Queensland
02.2025 - Current

Medical Device Kit Assembler

Stryker
06.2024 - 02.2025

Educator

Macgregor Outside Hours School Care (MOSHC)
01.2021 - 06.2024

Bachelor of Rehabilitation Sciences -

Griffith University
02.2019 - 07.2024

Gym Receptionist

Healthworks Fitness Sunnybank Hills
01.2019 - 01.2021

Retail & Hospitality

Various
01.2015 - 01.2019

High School Diploma -

Brisbane State High School
01.2012 - 12.2016

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Jenny ZhengMPH Student