Jenny (Yoon Ji) Lee
Summary
Dynamic professional with diverse experience and proven ability to adapt quickly to various workplaces and their unique cultures. Detail-oriented and driven by a strong work ethic, ensuring accuracy and excellence in every task. Recognized as a responsible, organized, and cooperative team member who thrives in fostering a positive and successful work environment.
Overview
7
7
years of professional experience
Work History
Key Holder
Incu - A.P.C, rag & bone
04.2020 - 04.2023
- Personalized styling to a diverse clientele, leading to increased sales and customer loyalty
- Managed inventory
- Executed and maintained brand-specific visual merchandising standards
- Consistently met or exceeded individual and team sales targets (KPIs)
- Responsible for cash handling, as well as opening and closing the store
Sales Assistant
Uniqlo, Chadstone
04.2019 - 04.2020
- Demonstrated flexibility and commitment by successfully working in both a full-time and casual capacity
- Expertly handled a wide range of responsibilities, including managing sales floor operations, assisting customers in fitting rooms, and processing transactions at the cashier desk
Waitress
Shira Nui
11.2015 - 05.2019
- Assisted onboarding and training of new staff
- Clear and consistent communication to enhance guest satisfaction
- Collaborated with colleagues to provide efficient service and foster a positive working environment
- Maintained high standards of cleanliness and food service in line with Health and Safety Regulations
Education
Bachelor of Secondary Education and Bachelor of Arts -
Monash University
Clayton, VIC09-2022
Skills
- Proficient in English, Korean, and Japanese
- Customer service proficiency
- Overseeing store operations
- Exceeding sales targets
- Strong organizational skills
- Maintaining composure in challenging situations
Accomplishments
JET Programme
April 2023 - July 2025
- Curriculum Design and Development
- Assessment creation; formative and summative assessments
- Analysing and Grading
- Full responsibility of the classroom
- Classroom management: developing and enforcing classroom rules
Timeline
Key Holder
Incu - A.P.C, rag & bone
04.2020 - 04.2023
Sales Assistant
Uniqlo, Chadstone
04.2019 - 04.2020
Waitress
Shira Nui
11.2015 - 05.2019
Bachelor of Secondary Education and Bachelor of Arts -
Monash University
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<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG
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