JeongHwa Kwon
Cannonvale,QLD
Summary
Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
MOMO Chicken & Beer
Waiter
03.2023 - 08.2023
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Addressed each customers' needs and wants to recommend suitable product options.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Sushia
Cashiers
03.2023 - 07.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
7-Eleven
Cashiers
08.2021 - 01.2023
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Used POS system to enter orders, process payments and issue receipts.
- Solicited customers to purchase loyalty and item protection plans.
- Performed cash, card and check transactions to complete customer purchases.
Starbucks
Barista
02.2019 - 01.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Skills
- Beverage preparation
- Item promotion
- Cash Handling
- High-volume dining
- Food preparation and safety
Additional Information
Visa Type: Working Holiday(417)
Expire date: 08/03/2024
Timeline
MOMO Chicken & Beer
Waiter
03.2023 - 08.2023
Sushia
Cashiers
03.2023 - 07.2023
7-Eleven
Cashiers
08.2021 - 01.2023
Starbucks
Barista
02.2019 - 01.2021
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