Jeorja Bullen
Melbourne
Summary
A highly organised and hard-working individual looking for a responsible position to gain more practical and interpersonal experiences. With a highly motivated mind, driven by challenges and new knowledge. I can be put to use in all areas as I am highly literate with computers and obtain exceptional customer service techniques that will be a great fit for your company.
Overview
2025
2025
years of professional experience
Work History
Aug 2023
Oct 2024
Aug - 10.2024
- Administrative support such as managing emails, answering phones, and scheduling appointments for healthcare professionals.
- Patient Record Management
- Data entry and Filing
- Billing and Invoicing
- Managing International Students healthcare information
- Inventory Management
- Communication
- Appointment coordination for both General Practitioners and Psychologist
- Compliance and Reporting, ensuring all documentation is in line with healthcare regulations.
Medical Receptionist
Sia Medical Centre
03.2022 - 08.2023
- Customer service, responding to customer queries via phone and email
- Organising & maintaining patient’s data in medical direct, including invoicing
- Arranging bookings for patients, with follow up calls
- Transaction processing: Including cash management & EFTPOS payments
- Scanning documents to patient files
- Faxing documents to clinics
- EOD billing – Medicare, Cash and EFTPOS transactions
- Following OH&S regulations, great hygiene & cleanliness
- Creating quality experiences for patients ensuring all are satisfied with their encounters at our clinic
Crew Member Barista
McDonalds
07.2016 - 09.2019
- Exceptional customer service
- Operating cash registers
- Handling food & beverage
- Punctuality
- Opening & closing registers
- Consciously planning & thoughtful decision making
- Handling Cash & Processing EFTPOS transactions
- Organising & preparing customer orders
- Managing Drive thru
- Opening & Closing McCafé
- Creating & understanding all coffee types
- Cool, Calm & Collected attitude
- Instructing & Motivating crew members
- Ensuring all crew members are following safety regulations whilst monitoring new recruitment performance
- Reporting to managers
- Awarded crew member of the month, August 2016
- Cross trained in McCafé as a barista
- Promoted to Crew Trainer May 2017
Education
VCE -
Catholic Regional College Sydenham
Melbourne, VIC01.2019
Skills
- Strong attention to detail
- Strong written and verbal communication skills
- Ability to swiftly adapt to new work environments
- Solution focused
- Good time management
- Strong customer service mindset
- Positive and friendly attitude
- Proficient in Microsoft Office suite of products
- Proficient in POS Terminal
- Proficient in EFTPOS/TYRO
- Proficient in Genie, Best Practice & Medical direct
Vaccination Status - C O V I D19
Triple dosed
Timeline
Medical Receptionist
Sia Medical Centre
03.2022 - 08.2023
Crew Member Barista
McDonalds
07.2016 - 09.2019
Aug 2023
Oct 2024
Aug - 10.2024
VCE -
Catholic Regional College Sydenham
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