Jerald Elefano
Braybrook,VIC
Summary
Ambitious and self-driven in an environment of growth and excellence which provides me satisfaction and self-development and helped achieved personal goals. Exemplary leadership ability with a drive to motivate and assist others while maintaining organisational objectives. Strong team leadership and committed to excellence through producing positive results and satisfaction.
Overview
11
11
years of professional experience
Work History
Talent Acquisition Specialist
Nando's Restaurant
04.2023 - 10.2024
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
Assistant Manager
Nando's Restaurant
11.2013 - 10.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Diploma - Nursing
RMIT University
Melbourne, VIC10.2016
Certificate IV - Ageing Support
RMIT University
Melbourne, VIC07.2015
High School Diploma -
South Oakleigh Secondary College
Oakleigh South, VIC10.2014
Skills
- Onboarding Processes
- Candidate Sourcing
- Team motivation
- Workload Management
- Team Leadership
- Teamwork and Collaboration
- Computer Skills
- Decision-Making
- Multitasking Abilities
- Time Management
Timeline
Talent Acquisition Specialist
Nando's Restaurant
04.2023 - 10.2024
Assistant Manager
Nando's Restaurant
11.2013 - 10.2024
Diploma - Nursing
RMIT University
Certificate IV - Ageing Support
RMIT University
High School Diploma -
South Oakleigh Secondary College
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