Jeramy Dang
TESOL Instructor and Education Specialist
Sydney,NSW
Summary
Experienced with overseeing student records management and ensuring compliance with educational regulations. UtiliSes effective organizational strategies to streamline processes and enhance accuracy. Knowledge of data management systems and policy implementation to improve student services and office functionality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Services and Visa Consultant
TNS Education Agency
Ho Chi Minh City, Vietnam
11.2022 - Current
- Streamlined the visa application process for clients, resulting in reduced wait times and increased approval rates.
- Implemented efficient record-keeping systems that improved organization within the team while adhering strictly to privacy standards.
- Enhanced client satisfaction by providing personalized visa consultation services and addressing individual needs.
- Assisted clients in preparing persuasive personal statements, highlighting their unique qualifications and contributions.
- Analyzed case trends to identify common challenges and develop proactive strategies for addressing them in future consultations.
- Educated clients on various visa options available based on their specific circumstances and goals, guiding them toward the most suitable choice.
- Negotiated with government officials when necessary to resolve discrepancies or secure favorable outcomes for clients.
TESOL Instructor
Hocmai
Vietnam
04.2023 - 11.2023
- Utilized data-driven decision-making processes to inform instructional planning and address gaps in student achievement.
- Led professional development workshops on topics such as classroom management and differentiated instruction, contributing to overall school improvement efforts.
- Participated in curriculum review committees, ensuring that materials aligned with current research and pedagogical approaches in TESOL education.
- Fostered a culturally-sensitive classroom atmosphere by acknowledging students'' unique backgrounds and experiences while teaching English language concepts.
- Provided targeted feedback on assignments, encouraging students to refine their skills and improve performance.
Academic Manager
Apollo Vietnam
Ho Chi Minh City, Vietnam
01.2022 - 05.2022
- Streamlined administrative processes for better efficiency in managing academic activities and resources.
- Improved faculty performance through regular evaluations, feedback sessions, and professional development opportunities.
- Organized and participated in various academic conferences, workshops, or seminars to stay current with industry trends and share knowledge with peers.
- Increased overall student satisfaction by implementing innovative academic programs and strategies.
- Fostered a positive learning environment by promoting diversity, inclusion, and equity among students, faculty, and staff members.
- Managed accreditation processes successfully while maintaining compliance with regional, national, or international standards as applicable.
- Launched new degree programs or courses aligned with emerging market trends or workforce demands.
- Led efforts to integrate cutting-edge technology into classroom instruction methods enhancing teaching-learning experiences effectively.
Office Assistant
Dr Johnston
Greenacre, Australia
12.2020 - 03.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Expedited document processing with accurate data entry and timely filing.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
Education
Bachelor of Arts - Applied Linguistics
Flinders University
Adelaide03-2025
Cert IV in TESOL -
Language Training Institute
NSW02-2025
Bachelor of Chemical Engineering - Engineering
University of New South Wales
Sydney03-2020
Skills
- Policy writing
- Curriculum development
- Customer service
- Data analysis
- Cultural sensitivity
- Visa application expertise
Accomplishments
- Full Australian Scholarship for ASEAN
- Consulted and assisted hundreds of clients in visa application process
- Developed international and domestic ESL and TEFL curriculum for more than 50 secondary Vietnamese schools nationwide .
- Collaborated in the development of hocmai online learning school using Classin.
Languages
English
Bilingual or Proficient (C2)
Chinese
Limited Working
Vietnamese
Native or Bilingual
Certification
Cert IV in TESOL
Timeline
TESOL Instructor
Hocmai
04.2023 - 11.2023
Student Services and Visa Consultant
TNS Education Agency
11.2022 - Current
Academic Manager
Apollo Vietnam
01.2022 - 05.2022
Office Assistant
Dr Johnston
12.2020 - 03.2022
Bachelor of Arts - Applied Linguistics
Flinders University
Cert IV in TESOL -
Language Training Institute
Bachelor of Chemical Engineering - Engineering
University of New South Wales