Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jeremiah Dweh

Jeremiah Dweh

PERTH,WA

Summary

Results-driven Account Manager with expertise in customer relationship management, account growth strategies, and CRM software. Proven ability to enhance customer retention and resolve complaints efficiently.

Overview

9
9
years of professional experience

Work History

Account Manager

DomeShelter Australia
Perth, Western Australia
10.2023 - Current
  • Developed strategies that increased revenue from existing accounts.
  • Oversaw management of various accounts while meeting critical deadlines.
  • Liaised between clients and internal teams to enhance communication and address client needs.
  • Provided excellent customer service throughout the entire sales cycle from inquiry to purchase completion.
  • Maintained detailed records of customer interactions in CRM system to support relationship management.
  • Presented product features and advantages to potential customers during sales meetings.
  • Identified areas for improvement in product features, services and processes based on customer feedback.

Sales Development Representative

Home Group WA
Perth, Western Australia
10.2022 - 10.2023
  • Scheduled appointments for sales executives with qualified leads, enhancing lead engagement.
  • Maintained organized records of client interactions, facilitating quick access to important information.
  • Tracked progress against goals using CRM software, including Salesforce, to support performance analysis.
  • Conducted follow-up calls to confirm appointments and resolve client inquiries.

Retail Sales Assistant

Rebel Sports
Joondalup , Western Australia
09.2017 - 09.2022
  • Excelled in achieving sales targets within a dynamic retail environment.
  • Delivered customer support on sales floor, resolving issues to enhance shopping experience.
  • Built relationships with regular customers to drive loyalty program participation.
  • Facilitated training sessions for new employees to enhance their skills. new employees and facilitating smooth store operations

Education

High School Diploma -

John Septimus Roe Anglican Community School
Perth, WA
10-2015

Skills

  • Account management
  • Customer relationship management
  • CRM software proficiency
  • Sales presentations
  • Account growth strategies
  • Retention strategies
  • Complaint resolution
  • Sales reporting
  • Market trend analysis
  • Tailored product demonstrations
  • Cross-functional teamwork
  • Effective communication

Timeline

Account Manager

DomeShelter Australia
10.2023 - Current

Sales Development Representative

Home Group WA
10.2022 - 10.2023

Retail Sales Assistant

Rebel Sports
09.2017 - 09.2022

High School Diploma -

John Septimus Roe Anglican Community School
Jeremiah Dweh