Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeremy Chin

Brisbane,QLD

Summary

I'd like to think of myself as a Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. If there is anything i can do to make the company more efficient and help other work colleagues work life easier, i will optimize every opportunity given.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Louis Vuitton - LVMH
10.2021 - Current
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
  • Maintaining inventory shrinkage at a low minimum for a better turn over and efficient flow throughout the store.
  • Dealing with imports, exports, cycle counts (Stocktakes), quality control and aftersales care for clients.

Department Supervisor

JD Sports Australia / New Zealand
09.2019 - 10.2021
  • Enhanced department efficiency by streamlining processes and implementing new strategies.
  • Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
  • Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
  • Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.

Assistant Store Manager

Accent Group Ltd
02.2015 - 02.2019
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.

Education

High School Diploma -

Clairvaux Mackillop
Mount Gravatt, QLD
11.2015

Skills

  • Optimizing store efficiency
  • Maintaining shrinkage rate
  • Dealing with imports and exports
  • Quality control
  • Aftersales care
  • Team Training
  • Cycle counting
  • Task Delegation
  • Phone and Email Etiquette
  • Interpersonal Communication
  • Customer Service
  • Multitasking and Organization

Certification

Ross Delaney - Team Manager (Louis Vuitton)

Phone: 0431 254 607

Email: ross.delaney@louisvuitton.com


Adam Sawyer - Logistics Coordinator (Louis Vuitton)

Phone: 0452 552 090

Email: adam.sawyer@louisvuitton.com


Nat Kerr - Operations Specialist (Louis Vuitton)

Phone: 0451 007 190

Email: natkerr33@live.com.au

Timeline

Operations Supervisor

Louis Vuitton - LVMH
10.2021 - Current

Department Supervisor

JD Sports Australia / New Zealand
09.2019 - 10.2021

Assistant Store Manager

Accent Group Ltd
02.2015 - 02.2019

High School Diploma -

Clairvaux Mackillop

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Jeremy Chin