Sharp individual with team player attitude. Known for successfully troubleshooting IT Hardware and software, Electrical installations and managing projects. Personable professional with fluency in English and French.
I have a passion for Electronics and computer science . I am an enthusiastic IT focused individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I am motivated to learn, grow and excel in the Army.
Overview
7
7
years of professional experience
Work History
Horse Riding Instructor /General Farm Hand
Rainbow Beach Horse Ride
02.2022 - Current
Enhanced rider safety by implementing and enforcing strict safety protocols during lessons.
Conducted regular equipment inspections to ensure the safety of both riders and horses during lessons.
Maintained animal welfare through proper feeding, sheltering, and medical care for livestock on the farm.
Conducted basic veterinary care for livestock when necessary under supervision of veterinarian or experienced farmer hand leads.
Maintained farm infrastructure such as fences, gates, and storage facilities through regular inspection and repair work.
Operated farm equipment such as tractors and trucks with extreme care and precision.
Loaded and unloaded farm supplies and materials and stored in correct barn location.
Performed regular maintenance to keep farm equipment in safe working order.
Constructed and maintained farm buildings, fences and other structures to protect livestock.
Branded or tagged livestock with name.
Office Administrative Assistant
Platinum Removals
09.2020 - 02.2022
Streamlined office processes by implementing efficient filing and organizational systems.
Reduced errors in documentation by meticulously proofreading and editing written materials.
Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
Optimized workflow efficiency by researching and implementing appropriate software tools for various administrative tasks.
Responded to inquiries from callers seeking information.
Maintained office supplies inventory by checking stock and ordering new supplies.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Assistant Manager
Caravans Parks Of Australia
02.2019 - 03.2020
Maintenance and upgrade off all hardware and software (plus virus and spyware cleanup)
Data backup and recovery
Managed wireless and wired network for park internet, offices and all security cameras
Configured hardware, devices and software to set up work stations for employees
Multimedia installation and service ( outdoor cinema)
Removed and replaced malfunctioning components to correct hardware problems
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Assessed workloads to meet seasonal fluctuation needs
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules
Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures
Managed available parts, tools and materials inventory to maintain prompt response capability
Installed replacement parts and components as well as entire systems
Tested and balanced pool water to maintain safe and healthy swimming environment
Adjusted filter to circulate and remove small debris and foreign matter suspended in pool
Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment
Brushed pool walls and floors to reduce algae and slime formation and prevent staining
Obtained water readings and adjusted water chemistry to keep pool clean and sanitized
Caretaker/Maintenance Technician
Secrets On The Lake
06.2017 - 02.2019
Complete project installation of satelite internet connection for 11 Tree houses, office and restaurant using : Mesh, WiFi over-power and data network
Configured hardware, devices and software to set up work stations for employees
Patched software and installed new versions to eliminate security problems and protect data
Explained technical information in clear terms to non-technical individuals to promote better understanding
Helped streamline repair processes and update procedures for support action consistency
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed
Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team
Maintained and monitored server room, wireless network and other server infrastructure, keeping systems running effectively and efficiently
Ongoing maintenance of high quality woodwork and treehouse walkways
Inspected and tested machinery and equipment to diagnose malfunctions
Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors
Managed available parts, tools and materials inventory to maintain prompt response capability
Reviewed technical documentation to complete equipment maintenance and repair
Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment
Inspected fire extinguisher equipment to maintain safe environment for workers or residents
Used trowels, gauge lines, air hammers, plumb bobs and chisels to set mortar, bricks, blocks and stones
Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs
Finalized work on building systems by completing basic carpentry and other finish work
Used power and hand tools to complete repairs to building systems
Established unique service goals to each venue to provide constant and excellent service
Accurately identified and resolved customer complaints concerning food or lodging
Strengthened company's business by implementing new marketing plans
Acknowledged outstanding staff performance to boost morale
Trained service staff on latest policies and procedures
Assigned duties or work schedules to employees for adequate shift coverage
Education
Australia Wide First Aid
Gympie
11.2023
MCC00013 Digital Literacy Essentials
Tafe QLD
06.2020
MCC00014 Cyber Security Essentials
Tafe QLD
06.2020
MCC00015 Communication Technologies For Business S
Tafe QLD
06.2020
MCC00016 Digital Data Essentials
Tafe QLD
06.2020
MCC00017 Data Security Essentials
Tafe QLD
06.2020
MCC00018 Data Analysis Essentials
Tafe QLD
06.2020
A3 - Electromechanical Technologies
Don Bosco HUY
Belgium
2010
Skills
Trouble shooting, Analysis
Issue resolution
Cost control
Hardware and software repair
Wireless and Wired network set up/installation/troubleshoot
Virus and Spyware prevention and removal
Device setup (from smart tv to tablet and smartphones)
Data backup and recovery solutions
Technology/gadget support
Explaining of technical information in clear terms to non-technical individuals to promote better understanding
Employee scheduling
Excellent customer service
MR license
References
Sara and Travis Gill ( CPOA Park Managers)
0406 505 529
Aldy and George Johnston (owner of Secrets on the lake )
(07)5478 5888
Jennifer Morris (Secrets on the Lake) -0421 568 224
Andrew McCarthy ( Owner of Rainbow beach horse ride) -0448 865 254
Jaqueline Soden (Admin for Rainbow beach horse ride) -0412 174 337
Timeline
Horse Riding Instructor /General Farm Hand
Rainbow Beach Horse Ride
02.2022 - Current
Office Administrative Assistant
Platinum Removals
09.2020 - 02.2022
Assistant Manager
Caravans Parks Of Australia
02.2019 - 03.2020
Caretaker/Maintenance Technician
Secrets On The Lake
06.2017 - 02.2019
Australia Wide First Aid
MCC00013 Digital Literacy Essentials
Tafe QLD
MCC00014 Cyber Security Essentials
Tafe QLD
MCC00015 Communication Technologies For Business S