Jeremy Ebigbo

Currently employed as a sales assistant at YD, I sell a variety of formal and casual wear. I advise and style customers depending on whatever the occasion may be. Answering phone calls to provide store, products and information is also part of my role. Working at YD has shown me that by showing the customer you care and putting in that extra effort goes a long way in creating customer connections.

Currently employed at Footlocker, where I am a sales assistant, I help customers find specific products, answer questions, and offer product advice. I listen to customer needs to identify and recommend the best product suited to the customer. Since beginning my path in retail, I know that I enjoy interacting with people and assisting people in making the right choice. Footlocker has taught me how to engage with customers and help tend to the customer's needs through open-ended questions with a positive attitude.

On the 24th of August, I went to three different open houses with Sam Bennet from Harris Real Estate. During the 3 opens, I watched Sam interact with a variety of different clients and potential clients. It was an eye-opening experience, as you really get a feel of what to expect in their field of work. I learned a lot about what to expect from agents and clients when it comes to discussing what a client is looking for and the types of questions to ask, as well as what questions to expect.

At KFC, I gained experience in the field of customer service as well as a clear insight into the fast food industry. My role was to handle payment transactions by cash or card and inform customers of special promotions to hit KPIs'. Throughout my three years at KFC, I gained excellent verbal communication skills to relay and receive information and maintained strong working relationships with team members.